Customer Service Advisor
| Job Type | Permanent / Full Time |
| Area | Essex, England |
| Sector | Admin / Secretarial / Office Support - Administration |
| Salary | Competitive |
| Start Date | ASAP |
| Advertiser | Jill Worrell |
| Job Ref | 818762C |
| Job Views | 54 |
- Description
- Customer Service Advisor – Sawbridgeworth (Hybrid)
Salary: £25,000 + up to 10% bonus | 21 days holiday + Bank Holidays | Pension | Gym membership | Free parking
Hours: 35 hours per week, Monday–Friday, 9am–5pm | 1 day WFH
About the Role:
Are you a bright, enthusiastic communicator who loves helping people and building relationships? Join our young, vibrant team as a Customer Service Advisor! This hybrid role lets you work in a fast-paced office environment while enjoying one day working from home.
What You’ll Do:
- Deliver outstanding customer service to clients and partners
- Build and maintain strong professional relationships
- Communicate clearly and professionally via phone and email
- Troubleshoot and resolve issues quickly and efficiently
- Maintain accurate records and provide timely updates
- Anticipate challenges and take proactive steps to support clients
- Friendly, professional, and customer-focused
- Strong problem solver with excellent organisation skills
- Able to work independently and as part of a team
- IT literate and comfortable with data and reporting systems
- Flexible, resilient, and calm under pressure
- Detail-oriented with strong follow-up and relationship skills
- Be part of a supportive, fun, and collaborative team
- Hybrid working: enjoy one day per week at home
- Training and development opportunities to help you grow
- Make a real impact with clients and partners every day