Junior Account Manager
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| Job Type | Permanent / Full Time |
| Area | Essex, England |
| Sector | Call Centre & Customer Service - Customer Service |
| Salary | Competitive |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | 393725E |
| Job Views | 744 |
- Description
Do you pride yourself on giving outstanding customer service? Are you an upbeat individual with the passion and drive to succeed?
**Salary £28,000-£30,000 plus performance bonus of approx. £3,000 depending on performance**
Hours 8-5pm Monday-Thursday (fully office based) in a relaxed office environment.
8-4pm Fridays
For the right candidate, some flexibility around on-site working hours can be agreed once the job is established.
1 hour lunch
23 days holiday plus Bank holidays
Our client is a UK market leader in its industry
Develop and maintain relationships with existing and new customers to ensure the client is a supplier of choice. Ideal candidate will have 2-3 years’ experience in a similar sales supporting role. You will be looking after a client base of existing customers taking orders over emails, phone and making outbound calls to follow up with regular clients.
This role is 70% admin and customer service based. 20% upselling to existing clients and 10% liaising with the company's field-based team who drive new sales. You will initially be looking after 100-200 existing account portfolio which will rise once you gain experience in the role.
Duties:
- Work with internal and external sales colleagues to drive customer growth and ensure continued development of new business pipeline
- need to be aware of the difference between cost price and sales pricing. This is desirable but not essential as training will be given.
- Manage customer pricing to deliver increased margins
- Provide internal sales support on administration, quotes, service and quality issues.
- Ensure orders are accurately captured and entry onto the CRM system to deliver daily service promise
For in depth Job Description and full details please apply ASAP