<![CDATA[Business Analyst - 18 month FTC Maternity cover]]>Business Analyst - 18-Month Maternity Cover - to cover handover and handback Salary: £42,000 per annum Location: Hertfordshire - Hybrid Working Contract: Fixed-Term Contract - approximately 18 months Start Date: As soon as possible Hours: Full Time - Monday to Friday 35 hours per week - Hybrid 3 days in the office, 2 days from home.
The Opportunity Mosaic Recruitment is delighted to be recruiting for an experienced Business Analyst to join an established Hertfordshire-based organisation on an approximately 18-month fixed-term maternity cover contract.
Starting in As soon as possible, the successful candidate will have the opportunity to complete a thorough handover with the current postholder before taking responsibility for the role.
This is an interesting and varied position that sits between business analysis, technology, systems improvement and project support. You will work closely with Project Managers and teams across the organisation, analysing existing processes, gathering requirements and identifying practical ways in which technology can improve efficiency and ways of working.
This isn't a purely traditional Business Analyst position. Alongside project and process improvement responsibilities, you'll provide hands-on support for business systems and technology, including second-line technical support and end-user device management.
It's therefore a great opportunity for someone who combines strong Business Analysis skills with a practical, hands-on approach to technology and problem-solving.
The Role
Business Analysis & Process Improvement You will work with teams across the organisation to understand how existing processes operate and identify opportunities to improve them.
Responsibilities will include:
Analyse existing business processes and workflows in response to project and change requests.
Identify inefficiencies, recurring issues and opportunities for improvement.
Recommend practical solutions that improve processes, systems and user experience.
Produce clear process maps and supporting documentation.
Take a hands-on approach to implementing agreed improvements.
Look for opportunities to automate or simplify repetitive processes.
Support continuous improvement across the organisation.
Requirements Gathering & Documentation A key part of the role will involve working with stakeholders to understand what they need from new systems, projects and process changes.
You will:
Manage the requirements lifecycle from initial discussions through to validation and sign-off.
Facilitate meetings and discussions to establish business requirements.
Translate business needs into clear and structured requirements.
Produce business requirements documents, process maps, findings reports and task trackers.
Ensure requirements are clearly understood by both technical and non-technical stakeholders.
Maintain accurate project and change documentation.
Technology & Automation You'll help the organisation make better use of its existing technology rather than automatically looking for new systems.
This will include:
Using existing Microsoft tools to improve processes and efficiency.
Identifying opportunities to automate manual processes.
Developing or supporting solutions using Power Automate.
Using SharePoint to improve information sharing and workflows.
Using Power BI to support reporting and business insight.
Supporting the introduction and adoption of system improvements.
Keeping up to date with available technology and identifying where it could solve business challenges.
Stakeholder Management You'll work with people across different departments and at varying levels of technical knowledge.
Responsibilities include:
Building effective working relationships with internal stakeholders.
Liaising with external technology providers and suppliers.
Facilitating conversations between technical and non-technical teams.
Managing expectations and communicating project or system changes clearly.
Understanding stakeholder concerns and helping identify practical solutions.
Supporting colleagues through periods of change.
The ability to communicate confidently, ask the right questions and translate technical information into straightforward language will be particularly important.
Testing & Quality Assurance You will play an active role in ensuring new systems and changes work effectively before implementation.
This will include:
Planning and coordinating User Acceptance Testing (UAT).
Developing test scripts and scenarios.
Coordinating users involved in testing.
Recording and managing issues identified during testing.
Working with relevant teams to ensure issues are resolved.
Confirming that solutions meet agreed business requirements before deployment.
Reporting & Data Analysis You will use data to support decision-making and demonstrate whether improvements are delivering the expected results.
Responsibilities include:
Producing accurate reports and management information.
Analysing data to identify trends and opportunities.
Supporting recommendations with meaningful evidence.
Monitoring the impact of implemented changes.
Helping measure project benefits and improvements.
Presenting findings clearly to relevant stakeholders.
Technical & Systems Support Alongside your Business Analyst responsibilities, you will provide practical technology support to colleagues.
This will include:
Providing second-line technical support for day-to-day IT and system queries.
Investigating and resolving technical issues.
Escalating more complex problems to specialist third-party support providers.
Managing laptops, mobile phones and other end-user devices throughout their lifecycle.
Supporting users with system and technology-related queries.
Coordinating equipment setup, replacement and maintenance.
Supplier & Vendor Management You will also support relationships with external technology suppliers and service providers, including:
Raising and managing support tickets.
Coordinating service requests and system changes.
Following up outstanding issues.
Supporting the administration of telephony and other business systems.
Maintaining effective relationships with third-party providers.
Ensuring issues are progressed and resolved within appropriate timescales.
Project Support Working alongside Project Managers, you'll provide practical support across a variety of business and technology projects.
This may include:
Maintaining project documentation.
Updating trackers and action logs.
Supporting project meetings.
Coordinating activities across stakeholders.
Assisting with project administration.
Raising relevant purchasing documentation and supporting project expenditure processes.
Helping ensure projects remain organised and progress according to agreed plans.
About You We're looking for someone who combines strong analytical skills with excellent communication and a practical approach to technology.
You will ideally have:
Previous experience as a Business Analyst, Systems Analyst or in a similar business improvement role.
Strong requirements gathering and documentation experience.
Experience analysing and mapping business processes.
The confidence to facilitate meetings, workshops and stakeholder discussions.
Experience identifying and implementing process improvements.
Strong problem-solving and analytical skills.
Experience coordinating or participating in UAT.
The ability to work with technical and non-technical stakeholders.
Experience providing first or second-line technical support.
Experience supporting laptops, mobile phones or other end-user technology.
Strong organisational and project coordination skills.
The ability to manage multiple priorities and work to deadlines.
A proactive, adaptable and solutions-focused approach.
Experience within a regulated or compliance-led environment would be beneficial, although candidates who can demonstrate the ability to quickly understand structured processes and regulatory requirements will also be considered.
Desirable Technical Skills Experience with some of the following would be particularly useful:
Microsoft Power BI
Microsoft Power Automate
Microsoft SharePoint
Microsoft Visio
Process Mapping
Workflow Automation
Data Analysis & Reporting
User Acceptance Testing (UAT)
Systems Development Lifecycle (SDLC)
Digital Transformation
Continuous Improvement
Lean or Six Sigma methodologies
Third-party technology/vendor management
You don't necessarily need to be an expert in every system listed. More important is an interest in technology, the confidence to explore systems and the ability to quickly learn how tools can be used to solve business problems.
What's on Offer?
£42,000 per annum
Approximately 18-month fixed-term maternity cover contract
Start as soon as possible
Hybrid working - 3 days in the office 2 from home
Comprehensive handover with the existing postholder
Varied role combining Business Analysis, technology and project work
Opportunity to work across multiple departments and business areas
Supportive and collaborative working environment
If you're an experienced Business Analyst who enjoys getting involved beyond the traditional BA remit and likes the combination of process improvement, technology, stakeholder engagement and hands-on problem-solving, we'd be very interested in hearing from you.]]><![CDATA[Part Time Accounts Assistant - Maternity Cover]]>Accounts Assistant - Part-Time Maternity Cover Location: Harlow - Fully Office Based Hours: 24 hours per week across a minimum of 4 days Salary: £14.95 per hour Contract: Maternity Cover - minimum 9 months Start Date: ASAP
The Opportunity
Mosaic Recruitment is pleased to be supporting a small and friendly Harlow-based business with the recruitment of a Part-Time Accounts Assistant to provide maternity cover for a minimum of nine months.
This is a lovely opportunity for someone who enjoys working in a close-knit environment and taking ownership of a varied accounts workload. You will be working in a very small office alongside just one other colleague, so we are looking for someone who is reliable, personable and comfortable working independently while also being part of a supportive team.
The role is fully office based and offers flexibility around how the 24 hours are worked, provided they are spread across at least four days.
The Role You will provide day-to-day accounts and administrative support, helping to ensure financial records are accurate and up to date. The role is varied and hands-on, covering purchase ledger, customer accounts, invoicing, reconciliations, credit control and month-end support. Key Responsibilities
Accurately process purchase invoices.
Reconcile supplier statements.
Reconcile customer accounts.
Prepare and issue customer invoices.
Prepare and send customer statements.
Carry out credit control and follow up outstanding payments.
Assist with month-end duties.
Maintain accurate financial records.
Support general accounts administration.
Complete ad hoc accounts tasks as required.
About You
We are looking for someone with previous accounts experience who is organised, accurate and confident working in a small office environment.
You will ideally have:
Previous experience within an Accounts Assistant, Finance Assistant, Purchase Ledger, Sales Ledger or similar role.
Strong administration skills.
Good Microsoft Excel skills.
Experience using Sage 50 would be advantageous.
Excellent attention to detail.
Strong verbal and written communication skills.
Good organisation and time management.
The ability to prioritise and manage your own workload.
A self-motivated and proactive approach.
Confidence working independently.
A practical and flexible attitude.
The ability to communicate professionally with customers, suppliers and colleagues.
The Ideal Person
Because this is such a small office, personality and reliability will be just as important as experience. We are looking for someone who is:
Friendly and approachable.
Comfortable working closely with one other person.
Happy to take responsibility for their own workload.
Proactive and willing to use their initiative.
Professional and dependable.
Able to remain calm and accurate when busy.
What's on Offer?
£14.95 per hour
24 hours per week
Flexible working pattern across a minimum of four days
Monday to Friday office hours
Fully office based in Harlow
Minimum nine-month maternity cover
Immediate start
Friendly, small-team environment
Varied and responsible accounts role
If you have previous accounts experience and are looking for a flexible part-time role within a small and friendly business, we would be very interested in hearing from you.]]><![CDATA[Part Time Accounts Assistant - Maternity Cover]]>Accounts Assistant - Part-Time Maternity Cover Location: Harlow - Fully Office Based Hours: 24 hours per week across a minimum of 4 days Salary: £14.95 per hour Contract: Maternity Cover - minimum 9 months Start Date: ASAP
The Opportunity
Mosaic Recruitment is pleased to be supporting a small and friendly Harlow-based business with the recruitment of a Part-Time Accounts Assistant to provide maternity cover for a minimum of nine months. This is a lovely opportunity for someone who enjoys working in a close-knit environment and taking ownership of a varied accounts workload. You will be working in a very small office alongside just one other colleague, so we are looking for someone who is reliable, personable and comfortable working independently while also being part of a supportive team. The role is fully office based and offers flexibility around how the 24 hours are worked, provided they are spread across at least four days. The Role You will provide day-to-day accounts and administrative support, helping to ensure financial records are accurate and up to date. The role is varied and hands-on, covering purchase ledger, customer accounts, invoicing, reconciliations, credit control and month-end support. Key Responsibilities
Accurately process purchase invoices.
Reconcile supplier statements.
Reconcile customer accounts.
Prepare and issue customer invoices.
Prepare and send customer statements.
Carry out credit control and follow up outstanding payments.
Assist with month-end duties.
Maintain accurate financial records.
Support general accounts administration.
Complete ad hoc accounts tasks as required.
About You
We are looking for someone with previous accounts experience who is organised, accurate and confident working in a small office environment.
You will ideally have:
Previous experience within an Accounts Assistant, Finance Assistant, Purchase Ledger, Sales Ledger or similar role.
Strong administration skills.
Good Microsoft Excel skills.
Experience using Sage 50 would be advantageous.
Excellent attention to detail.
Strong verbal and written communication skills.
Good organisation and time management.
The ability to prioritise and manage your own workload.
A self-motivated and proactive approach.
Confidence working independently.
A practical and flexible attitude.
The ability to communicate professionally with customers, suppliers and colleagues.
The Ideal Person
Because this is such a small office, personality and reliability will be just as important as experience. We are looking for someone who is:
Friendly and approachable.
Comfortable working closely with one other person.
Happy to take responsibility for their own workload.
Proactive and willing to use their initiative.
Professional and dependable.
Able to remain calm and accurate when busy.
What's on Offer?
£14.95 per hour
24 hours per week
Flexible working pattern across a minimum of four days
Monday to Friday office hours
Fully office based in Harlow
Minimum nine-month maternity cover
Immediate start
Friendly, small-team environment
Varied and responsible accounts role
If you have previous accounts experience and are looking for a flexible part-time role within a small and friendly business, we would be very interested in hearing from you.]]><![CDATA[Dispatch & Warehouse Operative - Temp to Perm]]>Dispatch & Warehouse Operative - Temp to Perm
Temp to Perm | Full Time | Monday to Friday
Mosaic Recruitment is recruiting for a Dispatch & Warehouse Operative to join a growing distribution and engineering company. This is a great opportunity to join a small, friendly and supportive team working in a clean, organised warehouse environment. The company is continuing to grow, so there is genuine scope for development for the right person. Hours
Monday to Thursday: 8.00am - 4.30pm
Friday: 8.00am - 4.00pm
The Role
You will support all aspects of warehouse and distribution operations, ensuring customer orders are picked, packed and dispatched accurately, safely and on time.
Key responsibilities will include:
Picking, packing and preparing customer orders for dispatch.
Ensuring products are handled carefully and are not damaged.
Accurately checking goods prior to shipment.
Operating warehouse equipment including pallet trucks, lifting tables and trolleys.
Using PCs and PDA scanners for warehouse management and courier shipping systems.
Booking and processing courier shipments.
Assisting company vehicles and external couriers with loading and unloading.
Maintaining a clean, safe and organised warehouse.
Supporting colleagues with general warehouse duties as required.
Following all Health & Safety procedures at all times.
About You
We are looking for someone who is reliable, practical and happy to work as part of a small team.
Ideally, you will have:
Previous warehouse or distribution experience.
Experience with order picking, packing and dispatch.
Good manual handling skills and the ability to undertake a physically active role.
Confidence using computers and PDA scanners.
Experience using courier systems such as DPD, DX or similar.
A reasonable knowledge of UK towns and cities.
Good communication and teamwork skills.
Strong attention to detail.
A positive and flexible approach to work.
A good understanding of Health & Safety within a warehouse environment.
Desirable:
Forklift licence would be beneficial but not essential
Immediately available or short notice period.
This is a 16 week temporary to permanent role and would suit someone looking for a long-term opportunity within a growing company, where you can become an important part of a close-knit team and develop as the business continues to expand.]]><![CDATA[Territory Sales Manager]]>Territory Sales Manager Territory: Midlands, Wales & South West England Location: Field / Home Based Salary: £43,473 + Company Car Hours: 37.5 hours per week, with flexibility required
An exciting opportunity has arisen for an experienced Territory Sales Manager to manage and grow a well-established sales territory across the Midlands, Wales and South West England.
This is a highly autonomous, field-based role focused on winning new business, developing existing customer accounts and delivering profitable year-on-year sales growth. We are seeking a candidate with experience of selling to wholesalers and if you have experience within the food industry that would be a distinct advantage. Immediate availability is preferred.
Key Responsibilities
Manage existing accounts to identify additional product opportunities, increase sales and maximise profitability.
Identify, develop and convert new business opportunities across the territory.
Build strong relationships with key purchasing decision makers.
Grow sales and within existing accounts.
Manage the full customer relationship from initial contact through to order, delivery and payment.
Negotiate pricing and commercial terms while protecting margin.
Deliver agreed sales, margin and new account targets.
Maintain effective territory and journey planning.
Monitor customer credit and ensure accounts remain within agreed payment terms.
Maintain accurate CRM records, sales pipeline information and activity reports.
Work closely with internal sales, transport, production and technical teams.
Resolve customer queries and complaints quickly and professionally.
Develop strong product, competitor and market knowledge.
About You We are looking for someone with:
Proven field sales experience managing a defined territory or account base.
A strong track record of winning new business and growing sales.
Experience negotiating prices and commercial terms with business customers.
Strong commercial awareness, particularly around price, volume and margin.
Excellent relationship-building, influencing and negotiation skills.
The ability to work independently and manage a large geographical territory effectively.
Confidence using Microsoft Office, Excel and CRM/customer database systems.
A full UK driving licence.
Experience within food ingredients or food manufacturing sales would be particularly advantageous, as would experience selling to wholesalers, distributors or food manufacturers. This is an excellent opportunity for a commercially driven sales professional who enjoys developing relationships, winning new business and taking ownership of a territory.]]><![CDATA[Territory Sales Manager]]>Territory Sales Manager Territory: Midlands, Wales & South West England Location: Field / Home Based Salary: £43,473 + Company Car Hours: 37.5 hours per week, with flexibility required
An exciting opportunity has arisen for an experienced Territory Sales Manager to manage and grow a well-established sales territory across the Midlands, Wales and South West England.
This is a highly autonomous, field-based role focused on winning new business, developing existing customer accounts and delivering profitable year-on-year sales growth. We are seeking a candidate with experience of selling to wholesalers and if you have experience within the food industry that would be a distinct advantage. Immediate availability is preferred.
Key Responsibilities
Manage existing accounts to identify additional product opportunities, increase sales and maximise profitability.
Identify, develop and convert new business opportunities across the territory.
Build strong relationships with key purchasing decision makers.
Grow sales and within existing accounts.
Manage the full customer relationship from initial contact through to order, delivery and payment.
Negotiate pricing and commercial terms while protecting margin.
Deliver agreed sales, margin and new account targets.
Maintain effective territory and journey planning.
Monitor customer credit and ensure accounts remain within agreed payment terms.
Maintain accurate CRM records, sales pipeline information and activity reports.
Work closely with internal sales, transport, production and technical teams.
Resolve customer queries and complaints quickly and professionally.
Develop strong product, competitor and market knowledge.
About You We are looking for someone with:
Proven field sales experience managing a defined territory or account base.
A strong track record of winning new business and growing sales.
Experience negotiating prices and commercial terms with business customers.
Strong commercial awareness, particularly around price, volume and margin.
Excellent relationship-building, influencing and negotiation skills.
The ability to work independently and manage a large geographical territory effectively.
Confidence using Microsoft Office, Excel and CRM/customer database systems.
A full UK driving licence.
Experience within food ingredients or food manufacturing sales would be particularly advantageous, as would experience selling to wholesalers, distributors or food manufacturers. This is an excellent opportunity for a commercially driven sales professional who enjoys developing relationships, winning new business and taking ownership of a territory.]]><![CDATA[Credit Controller]]> The successful candidate will be a proactive team player with a positive, can-do attitude, strong communication skills, and excellent time management. As the role involves regular direct contact with customers, confident and professional communication at all levels is essential.
Key Responsibilities
Proactively manage and collect debtor accounts
Maintain the sales ledger to a high standard
Chase overdue invoices in a timely manner
Initiate legal proceedings and issue relevant documentation where required
Produce and issue customer statements
Monitor customer accounts, including credit reviews and risk assessments
Process new account applications
Investigate and resolve customer queries efficiently
Ensure GDPR compliance at all times
Provide weekly reports to senior management
Skills & Knowledge
Experience working in a high-volume credit control environment
Confident communicator with both internal and external stakeholders
Excellent attention to detail
Experience working in a KPI-driven environment, with a strong desire to exceed targets
Experience Required
Minimum of 2 years' experience in a similar credit control role
Working knowledge of Sage Line 50 Accounts
Proficient in Microsoft Excel and Word
Qualifications
Credit control or debt collection background
CICM or AAT qualification (or currently studying towards) preferred
What We Offer
A supportive and collaborative team environment
Opportunity to grow within a developing business
Competitive salary and benefits package (dependent on experience)
If you are a motivated and detail-oriented Credit Controller looking to take the next step in your career, we would love to hear from you.]]><![CDATA[Human Resources Business Partner]]> We are recruiting for an experienced Senior HR Business Partner to provide expert HR advice and operational support within a busy education environment. This is a varied senior generalist position requiring strong employee relations expertise, sound employment law knowledge and the confidence to partner with senior managers.
The Role Key responsibilities will include:
Provide expert advice on complex employee relations matters including disciplinary, grievance, capability, absence, restructures, redundancies, TUPE and organisational change.
Partner with senior leaders and managers, providing practical HR advice, coaching and guidance.
Oversee the employee lifecycle, including recruitment, onboarding, pre-employment checks, contracts, performance, family leave, absence and employee exits.
Ensure compliance with safer recruitment, Right to Work and safeguarding requirements, including maintaining an accurate Single Central Record.
Support workforce planning, succession planning, talent development and delivery of the HR strategy.
Manage HR data and produce workforce reports and management information to identify trends and support decision-making.
Work collaboratively with Occupational Health, Trade Unions and other key stakeholders.
Support employee engagement, wellbeing and organisational development initiatives.
Lead and support HR change projects, ensuring processes are legally compliant and effectively managed.
Deputise for the Executive Director of HR when required.
Please note: Line management responsibilities would apply once permanently appointed. About You We are looking for an experienced HR professional with:
Substantial HR Business Partner / Senior HR Generalist experience.
Strong knowledge of UK employment law and employee relations.
Knowledge of safer recruitment and Right to Work requirements.
Strong coaching, influencing and stakeholder management skills.
Excellent communication and problem-solving abilities.
Confidence working within a busy, fast-paced environment and managing competing priorities.
Good Microsoft Office and HR systems experience.
A strong understanding of equality, diversity and safeguarding.
CIPD qualification is desirable rather than essential. Candidates holding Level 3 or Level 5 will be considered. This is an excellent opportunity for an accomplished HR professional looking to take on a broad, influential role within a people-focused organisation.]]><![CDATA[Inbound Telesales Executive]]>Inbound Telesales Executive - Office based in Waltham Abbey
Hours 8-5pm Monday-Thursday 8-4pm Fridays
Our client is UK market leader in its industry and they are seeking, a confident and experienced Customer Service/Account Manager/Order Processor who is confident talking to customers and upselling products to existing contacts whilst juggling priorities in a very busy and fast paced environment.
The role will also involve supporting the UK Field based sales Managers by taking ownership of accounts. As a relationship builder you will develop and maintain relationships with existing and new customers to maximise orders.
This role requires candidates with 3-4 years' experience in a similar sales support role who is confident upselling and cross selling, there is no cold calling involved.
Work with internal and external sales colleagues to drive customer growth and ensure continued development of new business pipeline
Manage customer pricing and margins to maximise profits.
Provide internal sales support on administration, quotes, service and quality issues.
Ensure orders are accurately captured and entered onto the CRM system to deliver daily service promise
Exceed KPI targets
Take ownership of a high volume of existing Accounts
Essential:
Excellent communication and interpersonal skills
Experienced working within sales and upselling
Able to juggle priorities within a busy environment with ever changing priorities
Organised, motivated and energetic
Commercial experience within B2B environment
Effective time management
Strong attention to detail
Team player
Competent on Microsoft word and Excel
]]><![CDATA[Territory Sales Manager - West]]>Territory Sales Manager – West £35,000–£40,000 Basic | OTE £50,000–£60,000 Company Car/Van | Permanent | Home/Field Based Territory: Birmingham and the West of England heading south
Mosaic Recruitment is recruiting for a proactive and commercially driven Territory Sales Manager to join a small but growing UK sales team supplying premium stone and surface materials.
Reporting to the Sales Director, you will take ownership of the western territory, focusing on winning new business while developing and growing existing customer relationships.
This is a field-based role requiring regular customer visits and proactive business development across the territory.
Key Responsibilities
Develop new business and build a strong sales pipeline.
Manage and grow existing customer accounts.
Regularly visit customers and prospective clients.
Develop relationships with fabricators, architects, designers and manufacturers.
Promote premium stone and surface products.
Follow up enquiries, quotations and project opportunities.
Negotiate commercially and maximise sales opportunities.
Manage your own diary, territory and customer visits.
Maintain accurate sales and pipeline information.
Work closely with the Sales Director and wider sales team.
About You We are looking for someone with:
Previous field-based B2B sales experience.
A proven ability to generate new business.
Strong account management and relationship-building skills.
A proactive and confident approach to prospecting.
Good commercial and negotiation skills.
The ability to work autonomously and manage a large territory.
A full UK driving licence and willingness to travel extensively.
Experience within stone, granite, quartz, porcelain, KBB, worktops, building materials, construction products, architectural products or specification-led sales would be particularly advantageous. What's on Offer?
£35,000–£40,000 basic salary
OTE £50,000–£60,000
Company car/van
Permanent position
Home/field-based working
Significant territory to develop
Premium product range
Small and growing UK sales team
Genuine opportunity to develop the territory and increase earnings
An excellent opportunity for a driven Territory Sales Manager who enjoys being out in the field, building relationships and winning new business.]]><![CDATA[Part Time Bookkeeper - One day a week]]>Part-Time Bookkeeper Permanent | Approx. 1 Day Per Week | Flexible Hours Rural location – car owner/driver essential
Mosaic Recruitment is recruiting for an experienced Part-Time Bookkeeper to join a small but growing company within the construction industry. This is a flexible, long-term opportunity for someone who can take ownership of the day-to-day bookkeeping and keep the company's accounts accurate and up to date using Xero.
Key Responsibilities
Day-to-day bookkeeping using Xero.
Process purchase and sales invoices.
Record and allocate incoming and outgoing payments.
Complete bank and supplier reconciliations.
Maintain accurate customer and supplier accounts.
Monitor outstanding invoices and assist with credit control.
Process expenses and receipts.
Prepare information for month-end.
Liaise with external accountants when required.
Resolve account queries and discrepancies.
Maintain accurate financial records.
About You We are looking for someone with:
Previous bookkeeping/accounts experience.
Good practical working knowledge of Xero.
Experience with purchase and sales ledgers.
Bank and supplier reconciliation experience.
Excellent numerical accuracy and attention to detail.
Strong organisation and time-management skills.
The ability to work independently and take ownership.
A reliable, flexible and proactive approach.
Experience within construction, trades or a small business environment would be advantageous but is not essential.
Hours Approximately one day per week, with flexibility around the day and hours worked. Due to the rural location, applicants must be a car owner/driver with their own reliable transport.
This is a great opportunity for an experienced Xero Bookkeeper looking for a flexible, permanent role within a friendly and growing business, with potential for the position to develop as the company expands.]]><![CDATA[Facilities & Site Manager]]>Facilities & Site Manager Salary: £36,000 per annum Permanent | Full-Time | Saturdays Required
Mosaic Recruitment is recruiting for a hands-on Facilities & Site Manager to join a small but growing company within the stone and construction sector.
This is not a desk-based Facilities Manager position. We are looking for someone practical and proactive who will take responsibility for ensuring a busy yard, warehouse, offices, machinery and wider site remain safe, maintained, secure and operational.
Key Responsibilities
Oversee maintenance of the yard, warehouse, offices and external areas.
Carry out regular site and safety inspections.
Organise repairs and preventative maintenance.
Coordinate servicing and repairs of forklifts, lifting equipment and yard machinery.
Manage external contractors and suppliers, including obtaining quotations.
Maintain servicing, inspection and maintenance records.
Support Health & Safety, PPE, fire safety, COSHH and site procedures.
Oversee CCTV, gates, alarms and general site security.
Help improve site layout, traffic management and pedestrian safety.
Coordinate smaller site improvement and maintenance projects.
Monitor utilities and identify opportunities to control costs.
Ensure issues are followed through quickly and effectively.
About You We are looking for someone who takes ownership, spots problems and gets things done. You will ideally have:
Experience in facilities, site, warehouse, property maintenance or a similar role.
A practical, hands-on approach.
Experience managing contractors and suppliers.
Good knowledge of workplace Health & Safety.
Strong organisation and problem-solving skills.
Excellent reliability and attention to detail.
Confidence working independently and prioritising your workload.
Good basic computer skills.
Full UK driving licence.
Flexibility to work Saturdays as part of your normal working week.
Experience within construction, manufacturing, warehousing, industrial environments, building materials or stone would be advantageous. What's on Offer?
£36,000 per annum
Permanent, full-time position
Varied and hands-on role
Join a small, growing company
Genuine ownership and responsibility
Opportunity to contribute to the continued improvement and development of the site
An excellent opportunity for a practical and reliable Facilities & Site Manager who enjoys taking ownership and wants to become an integral part of a growing business]]><![CDATA[Administrator]]>Administrator £13.00 per hour | Permanent Tuesday–Friday 8:00am–4:00pm + Saturday 8:00am–12:00pm Option to work Monday–Friday for additional hours Rural location – car owner/driver essential
Mosaic Recruitment is recruiting for a reliable and highly organised Administrator to join a small but growing company within the construction industry.
This is a varied role where you will provide administrative and customer support and act as a first point of contact for customers by telephone, email and occasionally face-to-face.
Key Responsibilities
Handle incoming telephone and email enquiries.
Update customer and order information accurately.
Follow up orders, deliveries and outstanding enquiries.
Maintain accurate records and filing.
Arrange customer appointments and viewings.
Assist with customer viewings on Saturday mornings.
Provide general administrative support to the team.
About You - We are looking for someone with:
Previous administration or office experience.
Excellent organisation and time-management skills.
Exceptional attention to detail.
A confident and professional telephone manner.
Good computer and administrative skills.
A proactive approach and ability to follow tasks through.
Excellent reliability.
A friendly, professional and helpful manner.
Own car and driving licence essential due to the rural location.
Hours & Salary Tuesday–Friday: 8:00am–4:00pm Saturday: 8:00am–12:00pm There is flexibility around weekday start and finish times, and additional hours are available for someone wishing to work Monday–Friday alongside the Saturday morning requirement.
£13.00 per hour with a salary review after 3 months.
A great opportunity to join a friendly, growing business, become an integral member of a small team and develop your role as the company continues to expand.]]><![CDATA[Business Analyst - 18 month FTC Maternity cover]]>Salary: £42,000 per annum Location: Hertfordshire – Hybrid (3 days office / 2 days home) Contract: Approx. 18-month FTC – to include handover and handback Start: As soon as possible Hours: 35 hours per week, Monday–Friday
Mosaic Recruitment is recruiting for an experienced Business Analyst to join an established Hertfordshire organisation on an approximately 18-month maternity cover contract.
This is a varied role combining Business Analysis, process improvement, technology, systems support and project work. You will work closely with Project Managers and teams across the organisation to understand business requirements, improve processes and identify practical ways technology can increase efficiency.
This isn't a purely traditional BA role. You will also provide hands-on systems and second-line technical support, so we are looking for someone comfortable with both business analysis and technology.
Key Responsibilities
Analyse and map existing business processes and identify improvements.
Gather, document and manage business requirements.
Facilitate stakeholder meetings and translate requirements into practical solutions.
Identify opportunities for process automation and improved ways of working.
Support solutions using Power Automate, SharePoint and Power BI.
Plan and coordinate User Acceptance Testing (UAT).
Produce reports and analyse data to support decision-making.
Provide second-line technical and systems support.
Support laptops, mobile phones and other end-user devices.
Liaise with external technology suppliers and manage support requests.
Support Project Managers with documentation, trackers, actions and project coordination.
About You You will ideally have:
Previous experience as a Business Analyst, Systems Analyst or similar.
Strong requirements gathering and process mapping experience.
Excellent analytical and problem-solving skills.
Experience of process improvement and UAT.
Strong stakeholder management and communication skills.
A practical interest in technology and systems.
Experience providing first or second-line technical support.
Strong organisational and project coordination skills.
The ability to communicate confidently with technical and non-technical stakeholders.
Experience with Power BI, Power Automate, SharePoint, Visio, workflow automation, data analysis or digital transformation would be particularly useful. Experience within a regulated or compliance-led environment would be advantageous but is not essential. What's on Offer?
£42,000 per annum
Approximately 18-month maternity cover contract
Start as soon as possible
Hybrid working – 3 days office / 2 days home
Comprehensive handover and handback period
Varied role combining Business Analysis, technology and project work
Supportive and collaborative working environment
A great opportunity for a Business Analyst who enjoys going beyond the traditional BA remit and getting involved in process improvement, technology and hands-on problem-solving.]]><![CDATA[HR Officer]]>HR Officer Location: Hertfordshire Permanent | Full-Time Hybrid: 3 days office / 2 days home Reporting to: HR Business Partner
Mosaic Recruitment is recruiting for an experienced HR Officer to join an established Hertfordshire-based organisation.
This is a varied generalist HR position providing practical advice and support to managers and employees across the organisation. Working closely with the HR Business Partner, you will have particular involvement in Employee Relations, performance management, HR operations, learning & development and employee support. We are looking for someone with solid UK HR experience who is confident managing their own ER caseload and providing practical, consistent advice to managers.
Key Responsibilities
Provide first-line HR advice to managers on conduct, capability, grievance, attendance, probation and flexible working.
Manage Employee Relations cases from initial assessment through to resolution, escalating complex matters when required.
Support investigations, hearings and appeals and prepare accurate HR documentation and correspondence.
Manage absence cases and coordinate Occupational Health referrals.
Coach and support managers through performance and capability processes.
Support the annual appraisal process and monitor completion.
Coordinate learning and development activities and maintain mandatory training records.
Act as an approachable first point of contact for employee HR queries.
Maintain accurate employee records and HR system information.
Produce HR reports covering areas such as headcount, turnover, absence, ER cases and training.
Support monthly payroll by providing accurate starter, leaver, absence and contractual change information.
Help improve HR processes, templates and ways of working.
Support employee wellbeing, engagement and inclusion initiatives.
Work with internal teams to communicate HR and people updates effectively.
Good knowledge of UK employment law and HR best practice.
Confidence advising and supporting managers.
Strong communication and relationship-building skills.
Excellent organisation and attention to detail.
The ability to manage confidential and sensitive information professionally.
Good HR administration and record-keeping skills.
A practical, approachable and solutions-focused style.
Desirable
CIPD Level 5 or above, or equivalent experience.
Previous experience as an HR Officer, HR Adviser, HR Generalist or similar.
Experience using HR systems/HRIS.
Exposure to Learning & Development, talent or reward projects.
This is an excellent opportunity for an experienced HR Officer or HR Adviser who enjoys a varied generalist position and wants to work closely with managers and employees, providing practical HR advice while taking ownership of their own workload.]]><![CDATA[Accounts Manager - Accountancy Practice]]>Location: Harlow, Essex - Hybrid 4 days per week office based
Mosaic Recruitment is recruiting for an experienced Accounts Manager to join a successful and growing accountancy practice.
This is an excellent opportunity for an ambitious qualified accounting professional with in excess of 5 years strong UK practice experience to take responsibility for a varied client portfolio whilst also managing and developing a team.
The Role You will be responsible for delivering high-quality accounting services while building strong client relationships and supporting the continued growth of the practice. This role will appeal to a candidate who is keen to join an organisation where they will have a clear progression path to Director.
Key responsibilities include:
Managing a diverse portfolio of clients across a range of sectors.
Overseeing the preparation and delivery of statutory accounts, management accounts, VAT returns and tax computations.
Managing a team, planning and allocating work to ensure assignments are completed accurately, on time and within budget.
Coaching, mentoring and developing Assistant Managers, Seniors and Trainees.
Conducting 1:1s, appraisals and supporting progression within the team.
Reviewing accounts and tax computations and resolving technical queries.
Managing WIP, billing, recovery rates, fees and scope changes.
Acting as a key point of contact for clients, providing proactive advice and identifying opportunities to add value.
Ensuring compliance with UK GAAP, particularly FRS 102 and FRS 105.
Supporting Directors with proposals, pitches and new business opportunities.
Contributing to improvements in internal processes, systems and efficiencies.
About You The successful candidate will ideally have:
ACA, ACCA or equivalent professional qualification.
5+ years' experience within a UK accountancy practice.
Strong technical knowledge of UK GAAP, particularly FRS 102.
Extensive experience preparing and reviewing statutory accounts, VAT returns and corporate tax computations.
Experience with accounting software such as CCH, Xero, Sage and QuickBooks.
A good understanding of WIP, billing and commercial performance.
Previous experience managing, mentoring and developing junior team members.
Strong client relationship and communication skills.
The confidence to discuss fees, scope changes and additional services with clients.
Excellent organisational, analytical and problem-solving skills.
Benefits The package includes:
25 days' holiday plus Bank Holidays.
Option to purchase an additional 3 days' holiday.
Pension scheme.
3 x salary Death in Service.
Professional membership support.
Healthcare cashback for dental, optical and professional therapies.
Flexible working environment.
Dress for your Diary policy.
This is a fantastic opportunity for an experienced Accounts Manager looking to join a progressive and expanding accountancy practice where you can develop your career, lead a team and build long-term relationships with a varied client base. Apply today through Mosaic Recruitment for further information.]]><![CDATA[Operations/Site/Facilities Manager]]>Operations/Site/Facilities Manager - Stone Yard Salary: £36,000 per annum Contract: Permanent, Full-Time Working Pattern: Includes Saturday Mornings Industry: Stone / Construction / Building Materials Driving Licence: Full UK driving licence required
The Opportunity
Mosaic Recruitment is recruiting for a hands-on, proactive Operations/ Site/Facilities Manager to join a small but growing business operating within the premium stone and construction sector. This is a varied and responsible position with ownership of the day-to-day maintenance, safety, security and efficient operation of a busy stone yard, warehouse, offices and associated facilities.
We are looking for someone who is genuinely practical and enjoys being involved. This is not a desk-based Facilities Manager position - you will be visible across the site, identifying issues, coordinating repairs, dealing with contractors, monitoring equipment and making sure the site remains safe, secure and operational. The successful candidate will be someone who takes ownership, spots potential problems before they become costly issues and follows things through to completion.
You will become an important member of a small team and will have the opportunity to make a real difference to the continued improvement and development of the site.
The Role Taking responsibility for the facilities and general operation of the site, your role will cover everything from building maintenance and machinery servicing through to Health & Safety, contractors, security and site improvements.
Site & Facilities
Take responsibility for the general upkeep and maintenance of the yard, warehouse, offices and external areas.
Carry out regular site inspections and identify maintenance requirements.
Organise and oversee repairs to buildings, roofs, doors, lighting, drainage, fencing and other site infrastructure.
Plan and manage preventative maintenance schedules.
Ensure maintenance issues are followed through and resolved promptly.
Help maintain a clean, safe, organised and professional working environment.
Identify areas where the site or facilities could be improved.
Machinery & Equipment
Coordinate servicing, repairs and maintenance of forklifts, lifting equipment, yard equipment and other machinery.
Maintain accurate servicing and inspection records.
Ensure machinery and equipment are operational and available when required.
Liaise with suppliers and engineers to resolve breakdowns as quickly as possible.
Monitor servicing requirements to minimise avoidable downtime.
Health & Safety Working with management, you will play an important role in maintaining high Health & Safety standards across the site.
Responsibilities will include:
Carrying out regular safety inspections and identifying potential hazards.
Ensuring appropriate PPE and site safety procedures are followed.
Assisting with fire safety and emergency procedures.
Supporting COSHH and other workplace compliance requirements.
Maintaining accurate records of inspections, servicing and corrective actions.
Reporting and following up incidents or safety concerns.
Helping to ensure the yard and warehouse remain safe working environments.
Contractor Management You will take responsibility for coordinating external contractors and maintenance providers, including:
Sourcing suitable contractors and suppliers.
Obtaining and comparing quotations.
Coordinating contractors attending the site.
Ensuring contractors comply with site rules and procedures.
Monitoring work to ensure it is completed to the required standard.
Keeping appropriate records of contractor visits and completed works.
Monitoring expenditure against agreed budgets.
Security & Site Operations
Oversee site security including CCTV, gates, alarms and access arrangements.
Help ensure the yard, warehouse and wider premises remain secure.
Assist with improving site layout and organisation.
Support traffic management and pedestrian safety across the site.
Coordinate site improvements and smaller building or maintenance projects.
Identify practical improvements that could make the site safer or more efficient.
Utilities & Cost Control
Monitor electricity, water, heating and other site utilities.
Identify opportunities to reduce unnecessary expenditure.
Help manage facilities and maintenance budgets.
Ensure routine servicing and preventative maintenance are completed to reduce avoidable breakdowns and costs.
Obtain quotations and consider value for money when arranging external works.
What We're Looking For We are open to candidates from a variety of backgrounds and would be interested in people with previous experience in:
Facilities Management
Site Management
Warehouse or Yard Management
Property or Building Maintenance
Construction
Manufacturing
Industrial environments
Building materials or stone
You will need:
Strong practical and problem-solving abilities.
Experience managing contractors and external suppliers.
A good understanding of UK workplace Health & Safety.
The ability to organise maintenance schedules and prioritise urgent issues.
Excellent organisational and time-management skills.
Strong attention to detail.
Good communication skills.
Confidence dealing with contractors, suppliers and colleagues.
The ability to work independently and take responsibility.
Good computer skills for maintaining records, schedules and basic reporting.
A full UK driving licence.
The flexibility to work Saturdays as part of the normal working week.
Experience within a warehouse, industrial, construction, manufacturing, building materials or stone environment would be particularly advantageous.
The Person More than anything, we are looking for someone with the right attitude.
You will be someone who:
Takes ownership and doesn't wait to be asked.
Is practical and genuinely hands-on.
Notices when something isn't right and does something about it.
Can identify problems and find sensible solutions.
Is organised, dependable and reliable.
Has excellent attention to detail.
Is comfortable working in a busy yard and warehouse environment.
Can confidently manage contractors and suppliers.
Understands the importance of keeping an industrial site safe and operational.
Is comfortable balancing planned maintenance with unexpected issues.
Is happy to get involved and help wherever required.
Salary & Opportunity
£36,000 per annum This is a permanent, full-time position within a growing business and an excellent opportunity for someone who wants to take genuine ownership of a site rather than simply manage facilities from behind a desk. You will become a key member of the team, responsible for ensuring the yard, warehouse, facilities, machinery, equipment and site infrastructure remain safe, maintained, secure and operational. For the right person, there is also the opportunity to play an important part in the continued improvement and development of the site as the company grows.]]><![CDATA[Customer Services Advisor]]>Customer Service Advisor - 12 Month Contract 35-Hour Week | Hybrid Working - 3 Days Office / 2 Days Home | 28 Days Holiday + Bank Holidays + Private Healthcare + Non Contributory Pension
Mosaic Recruitment is recruiting for an experienced Customer Services Advisor to join a well-established organisation offering an excellent benefits package and genuine work-life balance.
This is a varied customer-focused role where you will be the first point of contact and provide a professional and responsive service via telephone, email, webchat and social media.
The Role Working as part of the Customer Services team, you will provide high-quality customer support and administration while helping to ensure an excellent customer experience.
Key responsibilities will include:
Acting as the first point of contact for customers and end users.
Resolving enquiries efficiently and professionally, escalating more complex issues when required.
Supporting customers with products, services, registrations, certifications and enquiries.
Providing administrative support.
Promoting benefits and supporting retention and renewal activities.
Maintaining accurate customer records and updating internal systems.
Building positive relationships with customers, members and key stakeholders.
Supporting reporting, communications, invoicing and payment administration.
Working towards customer service KPIs and service standards.
Identifying opportunities to improve processes and the overall customer journey.
Working collaboratively with colleagues across the organisation to deliver an excellent service.
About You We are looking for an enthusiastic and professional individual with a strong customer service background and excellent communication skills.
You will ideally have:
Previous experience within a customer service or customer support environment.
Excellent verbal and written communication skills.
Experience handling enquiries across multiple channels.
Strong administration and organisational skills.
Excellent attention to detail and data accuracy.
Experience working to targets, KPIs or service levels.
Strong problem-solving skills and a customer-focused approach.
Experience using CRM databases and Microsoft Office.
The ability to manage competing priorities within a busy environment.
The ability to build effective relationships with customers and colleagues.
Excellent Benefits This position offers an attractive benefits package, including:
35-hour working week - 7 hours per day
Hybrid working - 3 days in the office and 2 days working from home
28 days annual holiday PLUS bank holidays
Working Hours - 9.00 am - 5.00 pm
Excellent work-life balance
Supportive and professional team environment
This is an excellent opportunity for an experienced Customer Services Advisor looking for a role combining customer contact, administration and relationship building with a particularly attractive working pattern and benefits package.
Apply today through Mosaic Recruitment for further information]]><![CDATA[Customer Services Advisor]]>Customer Service Advisor - 12 Month Contract 35-Hour Week | Hybrid Working - 3 Days Office / 2 Days Home | 28 Days Holiday + Bank Holidays + Private Healthcare + Non Contributory Pension
Mosaic Recruitment is recruiting for an experienced Customer Services Advisor to join a well-established organisation offering an excellent benefits package and genuine work-life balance. This is a varied customer-focused role where you will be the first point of contact for members, customers, centres and learners, providing a professional and responsive service across telephone, email, webchat and social media.
The Role Working as part of the Customer Services team, you will provide high-quality customer support and administration while helping to ensure an excellent customer experience.
Key responsibilities will include:
Acting as the first point of contact for customer, member, centre and learner enquiries.
Resolving enquiries efficiently and professionally, escalating more complex issues when required.
Supporting customers with products, services, registrations, certifications and membership enquiries.
Providing administrative support for membership, centre and learner processes.
Promoting membership benefits and supporting retention and renewal activities.
Maintaining accurate customer records and updating internal systems.
Building positive relationships with customers, members and key stakeholders.
Supporting reporting, communications, invoicing and payment administration.
Working towards customer service KPIs and service standards.
Identifying opportunities to improve processes and the overall customer journey.
Working collaboratively with colleagues across the organisation to deliver an excellent service.
About You We are looking for an enthusiastic and professional individual with a strong customer service background and excellent communication skills.
You will ideally have:
Previous experience within a customer service or customer support environment.
Excellent verbal and written communication skills.
Experience handling enquiries across multiple channels.
Strong administration and organisational skills.
Excellent attention to detail and data accuracy.
Experience working to targets, KPIs or service levels.
Strong problem-solving skills and a customer-focused approach.
Experience using CRM databases and Microsoft Office.
The ability to manage competing priorities within a busy environment.
The ability to build effective relationships with customers and colleagues.
Excellent Benefits This position offers an attractive benefits package, including:
35-hour working week - 7 hours per day
Hybrid working - 3 days in the office and 2 days working from home
28 days annual holiday PLUS bank holidays
Working Hours - 9.00 am - 5.00 pm
Excellent work-life balance
Supportive and professional team environment
This is an excellent opportunity for an experienced Customer Services Advisor looking for a role combining customer contact, administration and relationship building with a particularly attractive working pattern and benefits package.
Apply today through Mosaic Recruitment for further informatio]]><![CDATA[Dispatch & Warehouse Operative - Temp to Perm]]>Dispatch & Warehouse Operative Temp to Perm | Full Time | Monday to Friday
Mosaic Recruitment is recruiting for a Dispatch & Warehouse Operative to join a growing distribution and engineering company. This is a great opportunity to join a small, friendly and supportive team working in a clean, organised warehouse environment. The company is continuing to grow, so there is genuine scope for development for the right person. Hours
Monday to Thursday: 8.00am - 4.30pm
Friday: 8.00am - 4.00pm
The Role
You will support all aspects of warehouse and distribution operations, ensuring customer orders are picked, packed and dispatched accurately, safely and on time.
Key responsibilities will include:
Picking, packing and preparing customer orders for dispatch.
Ensuring products are handled carefully and are not damaged.
Accurately checking goods prior to shipment.
Operating warehouse equipment including pallet trucks, lifting tables and trolleys.
Using PCs and PDA scanners for warehouse management and courier shipping systems.
Booking and processing courier shipments.
Assisting company vehicles and external couriers with loading and unloading.
Maintaining a clean, safe and organised warehouse.
Supporting colleagues with general warehouse duties as required.
Following all Health & Safety procedures at all times.
About You
We are looking for someone who is reliable, practical and happy to work as part of a small team.
Ideally, you will have:
Previous warehouse or distribution experience.
Experience with order picking, packing and dispatch.
Good manual handling skills and the ability to undertake a physically active role.
Confidence using computers and PDA scanners.
Experience using courier systems such as DPD, DX or similar.
A reasonable knowledge of UK towns and cities.
Good communication and teamwork skills.
Strong attention to detail.
A positive and flexible approach to work.
A good understanding of Health & Safety within a warehouse environment.
Desirable:
Forklift licence would be beneficial but not essential
Immediately available or short notice period.
This is a 16 week temporary to permanent role and would suit someone looking for a long-term opportunity within a growing company, where you can become an important part of a close-knit team and develop as the business continues to expand.]]><![CDATA[Sales Administrator]]> About the role: The Sales Administrator provides administrative support to the external field sales team, ensuring the smooth processing of multiple sales orders, customer enquiries, and sales-related documentation. The role is responsible for maintaining accurate records, coordinating communications with customers, and assisting in achieving sales objectives through efficient administrative processes.
Your responsibilities: Sales Support & Business Development
Process customer orders accurately and in a timely manner
Provide day-to-day administrative support for the external sales team with customer enquiries, order management and administrative support
Where applicable, provide pricing information to customers at order placement
Recommend new and existing product lines to support customer growth initiatives
Analyse lost and lapsed product lines to actively encourage customers to order these and advise external sales team accordingly
Conduct outbound calls to existing and prospective customers daily
Follow up on marketing campaigns and sales enquiries
Look after you and your colleagues to help ensure we stay safe and healthy in the working environment
Customer Service
Provide excellent customer service throughout the sales process
Act as the primary point of contact for customer enquiries via phone, email, and online channels.
Taking ownership of customer queries and driving issues through to resolution
Providing delivery updates, ETAs and resolving logistics issues where required
Work closely with finance teams to support invoicing, credit notes, and payment queries \
Data Management
Maintain sales databases with accurate customer and sales information.
Monitor and update pricing, product, and customer information
Essential Skills and Experience
Previous experience in an administrative or sales support role
Excellent organisational and time-management skills
Strong attention to detail and accuracy
Proficient in Microsoft Office applications, particularly Excel and Word
Ability to work effectively under pressure and manage multiple priorities \
Desirable
Experience working within a B2B sales environment.
Experience of Food Ingredients business
Knowledge of ERP systems such as SAP
Understanding sales processes and customer service principles.
Experience using CRM systems.
Experience of developing and managing customer relationships \
Hours: Full-time, Monday to Thursday 08.00- 17.00 and Friday 08.00 - 16.30]]><![CDATA[Project Manager]]>Project Manager Salary: £42,000 per annum + Excellent Benefits Location: Hertfordshire - Hybrid Working Hybrid: 3 days office / 2 days from home Permanent | Full-Time Car Driver Essential Due to Location
Mosaic Recruitment is recruiting for an experienced Project Manager to join an established Hertfordshire-based organisation.
This is an excellent opportunity for a Project Manager who enjoys taking ownership of projects and workstreams across systems implementation, process improvement and business change.
Working closely with Business Analysts, technical teams, suppliers and stakeholders across the organisation, you will be responsible for turning requirements into structured delivery plans and ensuring projects remain on track, within scope and budget.
The role offers plenty of variety and would suit someone who is highly organised, delivery-focused and confident managing multiple stakeholders, priorities and deadlines.
The Role You will manage assigned projects and workstreams from initiation through to implementation and closure, with responsibilities including:
Managing the delivery of defined projects and workstreams from initiation through to completion.
Creating and maintaining project plans, schedules, actions, risks and dependencies.
Coordinating input from Business Analysts, technical teams, SMEs, suppliers and internal stakeholders.
Monitoring project deliverables and escalating risks or issues when required.
Maintaining project documentation including RAID logs, delivery plans and progress reports.
Providing clear and accurate project updates to senior stakeholders.
Facilitating project meetings, stand-ups and workshops.
Managing stakeholder expectations, priorities and delivery risks.
Supporting systems implementation, testing, handover and benefits tracking.
Working with Business Analysts to translate requirements into clear delivery plans and actions.
Supporting process mapping, change impact assessments and documentation.
Helping ensure new systems and processes are successfully embedded across the organisation.
Coordinating third-party suppliers involved in project delivery.
Tracking project expenditure against budget and highlighting potential variances.
Supporting procurement, supplier onboarding and performance monitoring where required.
Contributing to project reviews, governance and audit activity.
About You We are looking for someone with previous experience within a Project Manager, Project Coordinator, Project Delivery or similar change-focused role. You will ideally have:
Experience delivering or coordinating projects and workstreams.
Good understanding of structured project management methodologies, governance and delivery controls.
Experience supporting systems, technology, data, process improvement or organisational change projects.
Strong planning and organisational skills.
The ability to manage multiple tasks, deadlines and dependencies.
Confidence working with a broad range of stakeholders.
Experience maintaining project plans, reports and delivery documentation.
A proactive approach to identifying and resolving issues.
Strong communication and relationship-building skills.
A practical, solutions-focused approach to project delivery.
The ability to work collaboratively while taking ownership of your own projects and priorities.
Qualifications You will ideally be working towards or already hold a recognised project management qualification such as:
PRINCE2
AgilePM
APM
Or another recognised project management methodology.
A degree-level qualification or equivalent professional experience would also be advantageous.
]]><![CDATA[Assistant Operations Manager - Stone Yard]]>Assistant Operations Facilities & Site Manager - Stone Yard Salary: £36000 - 38000 per annum Contract: Permanent, Full-Time Working Pattern: Includes Saturdays Industry: Stone / Construction / Building Materials Driving Licence: Full UK driving licence required
The Opportunity
Mosaic Recruitment is recruiting for a hands-on, proactive Assistant Operations Facilities & Site Manager to join a small but growing business operating within the premium stone and construction sector.
This is a varied and responsible position with ownership of the day-to-day maintenance, safety, security and efficient operation of a busy stone yard, warehouse, offices and associated facilities.
We are looking for someone who is genuinely practical and enjoys being involved. This is not a desk-based position - you will be visible across the site, identifying issues, coordinating repairs, dealing with contractors, monitoring equipment and making sure the site remains safe, secure and operational.
The successful candidate will be someone who takes ownership, spots potential problems before they become costly issues and follows things through to completion.
You will become an important member of a small team and will have the opportunity to make a real difference to the continued improvement and development of the site.
The Role Taking responsibility for the facilities and general operation of the site, your role will cover everything from building maintenance and machinery servicing through to Health & Safety, contractors, security and site improvements.
Site & Facilities
Take responsibility for the general upkeep and maintenance of the yard, warehouse, offices and external areas.
Carry out regular site inspections and identify maintenance requirements.
Organise and oversee repairs to buildings, roofs, doors, lighting, drainage, fencing and other site infrastructure.
Plan and manage preventative maintenance schedules.
Ensure maintenance issues are followed through and resolved promptly.
Help maintain a clean, safe, organised and professional working environment.
Identify areas where the site or facilities could be improved.
Machinery & Equipment
Coordinate servicing, repairs and maintenance of forklifts, lifting equipment, yard equipment and other machinery.
Maintain accurate servicing and inspection records.
Ensure machinery and equipment are operational and available when required.
Liaise with suppliers and engineers to resolve breakdowns as quickly as possible.
Monitor servicing requirements to minimise avoidable downtime.
Health & Safety Working with management, you will play an important role in maintaining high Health & Safety standards across the site.
Responsibilities will include:
Carrying out regular safety inspections and identifying potential hazards.
Ensuring appropriate PPE and site safety procedures are followed.
Assisting with fire safety and emergency procedures.
Supporting COSHH and other workplace compliance requirements.
Maintaining accurate records of inspections, servicing and corrective actions.
Reporting and following up incidents or safety concerns.
Helping to ensure the yard and warehouse remain safe working environments.
Contractor Management You will take responsibility for coordinating external contractors and maintenance providers, including:
Sourcing suitable contractors and suppliers.
Obtaining and comparing quotations.
Coordinating contractors attending the site.
Ensuring contractors comply with site rules and procedures.
Monitoring work to ensure it is completed to the required standard.
Keeping appropriate records of contractor visits and completed works.
Monitoring expenditure against agreed budgets.
Security & Site Operations
Oversee site security including CCTV, gates, alarms and access arrangements.
Help ensure the yard, warehouse and wider premises remain secure.
Assist with improving site layout and organisation.
Support traffic management and pedestrian safety across the site.
Coordinate site improvements and smaller building or maintenance projects.
Identify practical improvements that could make the site safer or more efficient.
Utilities & Cost Control
Monitor electricity, water, heating and other site utilities.
Identify opportunities to reduce unnecessary expenditure.
Help manage facilities and maintenance budgets.
Ensure routine servicing and preventative maintenance are completed to reduce avoidable breakdowns and costs.
Obtain quotations and consider value for money when arranging external works.
What We're Looking For We are open to candidates from a variety of backgrounds and would be interested in people with previous experience in:
Facilities Management
Site Management
Warehouse or Yard Management
Property or Building Maintenance
Construction
Manufacturing
Industrial environments
Building materials or stone
You will need:
Strong practical and problem-solving abilities.
Experience managing contractors and external suppliers.
A good understanding of UK workplace Health & Safety.
The ability to organise maintenance schedules and prioritise urgent issues.
Excellent organisational and time-management skills.
Strong attention to detail.
Good communication skills.
Confidence dealing with contractors, suppliers and colleagues.
The ability to work independently and take responsibility.
Good computer skills for maintaining records, schedules and basic reporting.
A full UK driving licence.
The flexibility to work Saturdays as part of the normal working week.
Experience within a warehouse, industrial, construction, manufacturing, building materials or stone environment would be particularly advantageous.
The Person More than anything, we are looking for someone with the right attitude.
You will be someone who:
Takes ownership and doesn't wait to be asked.
Is practical and genuinely hands-on.
Notices when something isn't right and does something about it.
Can identify problems and find sensible solutions.
Is organised, dependable and reliable.
Has excellent attention to detail.
Is comfortable working in a busy yard and warehouse environment.
Can confidently manage contractors and suppliers.
Understands the importance of keeping an industrial site safe and operational.
Is comfortable balancing planned maintenance with unexpected issues.
Is happy to get involved and help wherever required.
£36000 - £38000 Salary per annum This is a permanent, full-time position within a growing business and an excellent opportunity for someone who wants to take genuine ownership of a site rather than simply manage facilities from behind a desk. You will become a key member of the team, responsible for ensuring the yard, warehouse, facilities, machinery, equipment and site infrastructure remain safe, maintained, secure and operational. For the right person, there is also the opportunity to play an important part in the continued improvement and development of the site as the company grows.]]><![CDATA[Operations/Site/Facilities Manager]]>Operations Facilities & Site Manager - Stone Yard Salary: £42000 - 48000 per annum Contract: Permanent, Full-Time Working Pattern: Includes Saturdays Industry: Stone / Construction / Building Materials Driving Licence: Full UK driving licence required
The Opportunity
Mosaic Recruitment is recruiting for a hands-on, proactive Facilities & Site Manager to join a small but growing business operating within the premium stone and construction sector.
This is a varied and responsible position with ownership of the day-to-day maintenance, safety, security and efficient operation of a busy stone yard, warehouse, offices and associated facilities.
We are looking for someone who is genuinely practical and enjoys being involved. This is not a desk-based Facilities Manager position - you will be visible across the site, identifying issues, coordinating repairs, dealing with contractors, monitoring equipment and making sure the site remains safe, secure and operational.
The successful candidate will be someone who takes ownership, spots potential problems before they become costly issues and follows things through to completion.
You will become an important member of a small team and will have the opportunity to make a real difference to the continued improvement and development of the site.
The Role Taking responsibility for the facilities and general operation of the site, your role will cover everything from building maintenance and machinery servicing through to Health & Safety, contractors, security and site improvements.
Site & Facilities
Take responsibility for the general upkeep and maintenance of the yard, warehouse, offices and external areas.
Carry out regular site inspections and identify maintenance requirements.
Organise and oversee repairs to buildings, roofs, doors, lighting, drainage, fencing and other site infrastructure.
Plan and manage preventative maintenance schedules.
Ensure maintenance issues are followed through and resolved promptly.
Help maintain a clean, safe, organised and professional working environment.
Identify areas where the site or facilities could be improved.
Machinery & Equipment
Coordinate servicing, repairs and maintenance of forklifts, lifting equipment, yard equipment and other machinery.
Maintain accurate servicing and inspection records.
Ensure machinery and equipment are operational and available when required.
Liaise with suppliers and engineers to resolve breakdowns as quickly as possible.
Monitor servicing requirements to minimise avoidable downtime.
Health & Safety Working with management, you will play an important role in maintaining high Health & Safety standards across the site.
Responsibilities will include:
Carrying out regular safety inspections and identifying potential hazards.
Ensuring appropriate PPE and site safety procedures are followed.
Assisting with fire safety and emergency procedures.
Supporting COSHH and other workplace compliance requirements.
Maintaining accurate records of inspections, servicing and corrective actions.
Reporting and following up incidents or safety concerns.
Helping to ensure the yard and warehouse remain safe working environments.
Contractor Management You will take responsibility for coordinating external contractors and maintenance providers, including:
Sourcing suitable contractors and suppliers.
Obtaining and comparing quotations.
Coordinating contractors attending the site.
Ensuring contractors comply with site rules and procedures.
Monitoring work to ensure it is completed to the required standard.
Keeping appropriate records of contractor visits and completed works.
Monitoring expenditure against agreed budgets.
Security & Site Operations
Oversee site security including CCTV, gates, alarms and access arrangements.
Help ensure the yard, warehouse and wider premises remain secure.
Assist with improving site layout and organisation.
Support traffic management and pedestrian safety across the site.
Coordinate site improvements and smaller building or maintenance projects.
Identify practical improvements that could make the site safer or more efficient.
Utilities & Cost Control
Monitor electricity, water, heating and other site utilities.
Identify opportunities to reduce unnecessary expenditure.
Help manage facilities and maintenance budgets.
Ensure routine servicing and preventative maintenance are completed to reduce avoidable breakdowns and costs.
Obtain quotations and consider value for money when arranging external works.
What We're Looking For We are open to candidates from a variety of backgrounds and would be interested in people with previous experience in:
Facilities Management
Site Management
Warehouse or Yard Management
Property or Building Maintenance
Construction
Manufacturing
Industrial environments
Building materials or stone
You will need:
Strong practical and problem-solving abilities.
Experience managing contractors and external suppliers.
A good understanding of UK workplace Health & Safety.
The ability to organise maintenance schedules and prioritise urgent issues.
Excellent organisational and time-management skills.
Strong attention to detail.
Good communication skills.
Confidence dealing with contractors, suppliers and colleagues.
The ability to work independently and take responsibility.
Good computer skills for maintaining records, schedules and basic reporting.
A full UK driving licence.
The flexibility to work Saturdays as part of the normal working week.
Experience within a warehouse, industrial, construction, manufacturing, building materials or stone environment would be particularly advantageous.
The Person More than anything, we are looking for someone with the right attitude.
You will be someone who:
Takes ownership and doesn't wait to be asked.
Is practical and genuinely hands-on.
Notices when something isn't right and does something about it.
Can identify problems and find sensible solutions.
Is organised, dependable and reliable.
Has excellent attention to detail.
Is comfortable working in a busy yard and warehouse environment.
Can confidently manage contractors and suppliers.
Understands the importance of keeping an industrial site safe and operational.
Is comfortable balancing planned maintenance with unexpected issues.
Is happy to get involved and help wherever required.
£42000 - £48000 Salary per annum This is a permanent, full-time position within a growing business and an excellent opportunity for someone who wants to take genuine ownership of a site rather than simply manage facilities from behind a desk. You will become a key member of the team, responsible for ensuring the yard, warehouse, facilities, machinery, equipment and site infrastructure remain safe, maintained, secure and operational. For the right person, there is also the opportunity to play an important part in the continued improvement and development of the site as the company grows.]]>