<![CDATA[Administrator]]>  
This is a brilliant prospect to join a growing business where you can make a real impact. You'll be part of a supportive team environment, working with innovative products and helping to deliver outstanding customer experiences while contributing to the continued success of the business.
 
This is a temporary to permanent role, which will be 12 weeks temporary prior to transferring to permanent employment.
 
About the Role
 
As an Administration Assistant, you will play a vital role in supporting customers throughout the enquiry, quotation, ordering, and delivery process. You will ensure that projects are accurately managed, customer communications are handled professionally, and operational processes run efficiently.
 
The successful candidate will be proactive, detail-oriented, and comfortable managing multiple priorities while maintaining a high standard of customer service.
 
Key Responsibilities
  • Process all orders through Dynamics 365, ensuring customers are kept informed of order status and delivery schedules.
  • Liaise to coordinate and communicate any special delivery requirements.
  • Maintain accurate and up-to-date project records, including project notes, quotations, and supporting documentation.
  • Manage quotation enquiries and issue quotations alongside relevant technical documentation.
  • Prepare quotations for new enquiries and work closely with the Product Manager to support stock forecasting and availability planning.
  • Monitor customer credit account applications and proactively resolve credit blocks that may delay order processing.
  • Identify operational challenges and process improvement opportunities, escalating where appropriate.
  • Build and maintain strong working relationships with customers, suppliers, and internal departments.
Essential Skills & Experience
  • Excellent communication and relationship-building skills.
  • Strong organisational skills with exceptional attention to detail.
  • Customer-focused with a passion for delivering outstanding service.
  • Ability to manage multiple tasks and prioritise effectively.
  • Proactive problem-solving skills and a positive attitude.
  • Strong IT skills and confidence using business systems.
Desirable
  • Previous experience in an operational, sales support, customer service, or administration role within a technical related environment.
]]><![CDATA[Digital Marketing Manager]]>Digital Marketing Manager
Location: Hybrid
Salary: £35,000 - £45,000 DOE
 
About the Opportunity
 
We're partnering with an exciting new beauty brand preparing for launch and looking for a commercially driven Digital Marketing Manager to help build awareness, drive customer acquisition, and create exceptional customer experiences from day one.
 
This is a rare opportunity to join a business at the very beginning of its journey and play a pivotal role in shaping its digital growth strategy. Working closely with the Managing Director and senior Marketing and Influencer teams, you'll be responsible for driving performance across all digital touchpoints while helping scale a brand with significant growth ambitions.
 
If you're equally comfortable developing strategy and executing campaigns, and thrive in a fast-paced entrepreneurial environment, we'd love to hear from you.
 
The Role
 
As Digital Marketing Manager, you'll take ownership of the brand's digital marketing strategy across paid, owned, and earned channels.
 
You'll be responsible for driving customer acquisition, retention, ecommerce performance, and CRM activity while ensuring a seamless customer journey across every digital touchpoint.
 
This is a hands-on role that offers the opportunity to influence the direction of the business, make a tangible impact, and grow alongside an ambitious start-up brand.
 
Key Responsibilities
  • Develop and execute the brand's digital marketing strategy across paid, owned, and earned channels
  • Manage customer acquisition campaigns across Meta, Google, TikTok, and other relevant platforms
  • Own the email and SMS marketing strategy, including automations, customer journeys, segmentation, and campaign planning
  • Drive customer retention initiatives to maximise engagement, loyalty, and lifetime value
  • Work closely with the PR and Influencer teams to amplify creator partnerships, advocacy campaigns, and brand activity
  • Analyse campaign performance and customer data to identify opportunities for optimisation and growth
  • Support launch campaigns, product launches, and key brand moments throughout the year
  • Drive website performance, conversion rate optimisation, and customer experience across Shopify
  • Manage marketing budgets and report on key commercial and performance metrics
  • Identify emerging digital trends, technologies, and opportunities within the beauty, fragrance, and lifestyle sectors
  • Collaborate with external agencies, partners, and suppliers where required
  • Continuously test, learn, and optimise digital activity to improve customer acquisition, retention, and return on investment
About You
  • 4-7 years' experience in Digital Marketing, Growth Marketing, Ecommerce Marketing, or Performance Marketing
  • Experience within beauty, fragrance, fashion, lifestyle, or another direct-to-consumer consumer brand
  • Strong understanding of paid social, CRM, email marketing, customer acquisition, and ecommerce performance
  • Hands-on experience with Shopify, Klaviyo, Meta Ads Manager, and Google Ads
  • Strong analytical skills with the ability to interpret data and translate insights into action
  • Commercially minded with a focus on driving measurable business outcomes
  • Comfortable working within a fast-paced, high-growth start-up environment
  • Proactive, resourceful, and able to work independently
  • Passionate about building brands and delivering exceptional customer experiences
Ideal Background
We'd love to hear from candidates who have worked within:
  • Beauty, fragrance, fashion, or lifestyle brands
  • Direct-to-consumer (DTC) businesses
  • High-growth ecommerce brands
  • Consumer-focused start-ups or scale-ups
  • Performance marketing or growth-focused environments
What Success Looks Like
You'll be someone who:
  • Understands the balance between brand building and performance marketing
  • Knows how to scale customer acquisition profitably
  • Can optimise the entire customer journey, from first click to repeat purchase
  • Uses data to make informed marketing decisions
  • Understands how CRM, ecommerce, social, influencer, and paid media work together to drive growth
  • Thrives in an environment where they're empowered to take ownership and make decisions
Why Join?
  • Join an exciting beauty brand at launch and help shape its growth strategy from day one
  • Work directly alongside an experienced leadership team with expertise across beauty, PR, influencer marketing, and brand building
  • Gain exposure across every aspect of the marketing mix in a high-growth environment
  • Enjoy genuine opportunities for career progression as the business scales
  • Make a visible and meaningful impact within a growing organisation
  • Be part of a collaborative, entrepreneurial, and creative culture
Key Skills/Core Digital Marketing Skills
  • Digital Marketing
  • Ecommerce Marketing
  • Growth Marketing
  • Performance Marketing
  • Customer Acquisition
  • Customer Retention
  • CRM Marketing
  • Email Marketing
  • SMS Marketing
  • Paid Social
  • Digital Strategy
  • Marketing Analytics
  • Conversion Rate Optimisation (CRO)
Commercial & Analytical Skills
  • Budget Management
  • Campaign Planning & Execution
  • Data Analysis & Reporting
  • Customer Journey Mapping
  • Marketing Automation
  • Customer Lifetime Value (LTV)
  • Return on Ad Spend (ROAS)
  • Performance Reporting
Platform Expertise
  • Shopify
  • Klaviyo
  • Meta Ads Manager
  • Google Ads
  • Google Analytics (GA4)
  • TikTok Ads Manager
Brand & Collaboration Skills
  • Brand Marketing
  • Influencer Marketing
  • Content Strategy
  • Social Media Marketing
  • Agency Management
  • Cross-Functional Collaboration
  • Launch Planning
  • Community Building
Personal Attributes
Commercially Minded | Entrepreneurial | Analytical Thinker | Self-Starter | Highly Organised | Results Driven | Adaptable | Collaborative | Strong Attention to Detail]]><![CDATA[Social Media Manager]]>Social Media Manager
Location: Bishop's Stortford
Salary: £35,000 - £45,000 DOE
 
About the Opportunity
We're partnering with an exciting new beauty start-up that is preparing to launch and looking for a talented Social Media Manager to build and grow its social presence from day one.
 
This is a rare opportunity to join a brand at the very beginning of its journey, helping shape its voice, community, and content strategy across key social platforms. Working closely with the Managing Director and senior Marketing and Influencer teams, you'll play a pivotal role in bringing the brand to life and driving awareness in a highly competitive market.
 
If you're a creative storyteller who understands how to turn brand strategy into engaging social-first content and loves being hands-on with content creation, this could be the perfect next step.
The Role
 
As Social Media Manager, you'll take ownership of the brand's social channels, developing and executing a best-in-class social strategy that builds awareness, drives engagement, and creates a loyal community.
This is a highly autonomous role where you'll be involved in every stage of the social content process—from strategy and planning through to filming, editing, publishing, and community management.
You'll have the opportunity to make a significant impact within a fast-growing start-up environment while working alongside an experienced leadership team with expertise across beauty, PR, influencer marketing, and brand building.
 
Key Responsibilities
  • Develop and execute the brand's social media strategy across Instagram, TikTok, Pinterest, and emerging platforms
  • Create, film, edit, and publish engaging social-first content
  • Build and manage a content calendar aligned to launches, campaigns, and key brand moments
  • Develop creative concepts that drive awareness, engagement, and audience growth
  • Manage day-to-day community engagement across social channels
  • Monitor trends, platform developments, and cultural moments to identify opportunities for the brand
  • Collaborate closely with Influencer and PR teams to maximise creator and advocacy activity
  • Support content shoots and campaign activations across social platforms
  • Analyse performance metrics and provide actionable insights and recommendations
  • Work with external creators, photographers, videographers, and freelancers when required
  • Continuously test and optimise content formats to improve reach, engagement, and follower growth
About You
  • 3-5 years' experience in Social Media, Content Marketing, or Digital Marketing
  • Experience within beauty, fragrance, fashion, lifestyle, or another visually-led consumer brand
  • Proven success creating engaging content for Instagram and TikTok
  • Strong understanding of social media trends, platform best practice, and performance metrics
  • Confident filming and editing content using mobile-first tools
  • Experience using platforms such as CapCut, Canva, and Adobe Creative Suite
  • Excellent copywriting and storytelling skills
  • Comfortable working in a fast-paced, entrepreneurial environment
  • Proactive, resourceful, and able to work independently
  • Passionate about building brands and creating content that genuinely resonates with audiences
Ideal Background
We'd love to hear from candidates who have worked within:
  • Beauty, fashion, fragrance, or lifestyle brands
  • Influencer marketing agencies
  • Social media agencies
  • Creator-led or direct-to-consumer businesses
What Success Looks Like
You'll be someone who:
  • Understands what makes people stop scrolling
  • Spots emerging social trends before they become mainstream
  • Creates high-impact content without relying on large production budgets
  • Understands the balance between content that drives views and content that builds a brand
  • Combines creative thinking with commercial awareness
Why Join?
  • Join an exciting beauty brand at launch and help shape its future from day one
  • Work directly with an experienced leadership team
  • Gain exposure across multiple areas of marketing, influencer, PR, and brand building
  • Enjoy genuine opportunities for growth and progression as the business scales
  • Make a visible impact within a fast-growing start-up environment
  • Be part of a collaborative, entrepreneurial, and creative culture
Key Skills
  • Social Media Marketing
  • Social Media Strategy
  • Content Creation
  • Content Strategy
  • Community Management
  • Community Building
  • Instagram Marketing
  • TikTok Marketing
  • Influencer Marketing
  • Brand Marketing
  • Creative Strategy
  • Campaign Management
  • Video Content Creation
  • Copywriting
  • Brand Storytelling
  • Audience Growth
  • Social Media Analytics
  • Content Planning
  • Creator Partnerships
  • Consumer Marketing
Salary: £35,000 - £45,000 depending on experience.]]><![CDATA[Book keeper]]> This is a varied and hands-on role that offers the opportunity to play a key role in maintaining accurate financial records, managing supplier and customer accounts, supporting stock control processes, and ensuring robust financial controls are in place.
The successful candidate will enjoy investigating discrepancies, reconciling accounts, and supporting continuous improvements to processes and systems. You will work closely with the Finance Manager as well as operational teams including Procurement and Stores, making strong communication and organisational skills essential.
 
Key Responsibilities
Purchase Ledger & Stock Control
  • Process supplier invoices using 3-way matching (Purchase Order, Goods Received Note and Invoice)
  • Investigate and resolve discrepancies relating to pricing, quantities and foreign exchange differences
  • Ensure stock is recorded at the correct cost within the accounting system
  • Liaise with Procurement and Stores teams to resolve stock and invoice queries
  • Maintain accurate and up-to-date supplier records
Sales Ledger & Credit Control
  • Monitor customer accounts and track outstanding balances
  • Perform customer account reconciliations
  • Follow up overdue invoices in a professional and timely manner
  • Investigate and resolve customer queries and disputes
  • Accurately allocate customer receipts
  • Build and maintain positive customer relationships to support prompt payment
Reconciliations & Financial Controls
  • Complete supplier account reconciliations
  • Perform regular bank reconciliations
  • Support customer account reconciliations
Bank & Cash Management
  • Post and allocate bank transactions
  • Support weekly and monthly payment runs
  • Manage bank feeds and ensure transactions are accurately recorded
  • Process cash and credit card expenses, ensuring VAT is correctly accounted for
General Bookkeeping & Finance Support
  • Maintain accurate accounting records using Sage 50 Accounts
  • Post journals including accruals, prepayments, fixed assets and adjustments
  • Support month-end accounting processes
  • Assist with process improvements and system efficiencies
  • Support the Finance Manager with ad hoc finance duties as required
Essential Skills & Experience
  • Previous experience in a Book keeper or similar finance role
  • Strong working knowledge of Sage 50 Accounts
  • Experience completing:
    • Supplier reconciliations
    • Bank reconciliations
    • Customer reconciliations
    • Profit & Loss and Balance Sheet management
  • Good Excel skills, including sorting, lookups and basic formulas
  • Excellent attention to detail and accuracy
  • Strong organisational and problem-solving skills
]]><![CDATA[Credit Controller]]> The successful candidate will be a proactive team player with a positive, can-do attitude, strong communication skills, and excellent time management. As the role involves regular direct contact with customers, confident and professional communication at all levels is essential.
 
Key Responsibilities
  • Proactively manage and collect debtor accounts
  • Maintain the sales ledger to a high standard
  • Chase overdue invoices in a timely manner
  • Initiate legal proceedings and issue relevant documentation where required
  • Produce and issue customer statements
  • Monitor customer accounts, including credit reviews and risk assessments
  • Process new account applications
  • Investigate and resolve customer queries efficiently
  • Ensure GDPR compliance at all times
  • Provide weekly reports to senior management
Skills & Knowledge
  • Experience working in a high-volume credit control environment
  • Confident communicator with both internal and external stakeholders
  • Excellent attention to detail
  • Experience working in a KPI-driven environment, with a strong desire to exceed targets
Experience Required
  • Minimum of 2 years' experience in a similar credit control role
  • Working knowledge of Sage Line 50 Accounts
  • Proficient in Microsoft Excel and Word
Qualifications
  • Credit control or debt collection background
  • CICM or AAT qualification (or currently studying towards) preferred
What We Offer
  • A supportive and collaborative team environment
  • Opportunity to grow within a developing business
  • Competitive salary and benefits package (dependent on experience)
If you are a motivated and detail-oriented Credit Controller looking to take the next step in your career, we would love to hear from you.]]><![CDATA[Internal Sales Administrator]]>Internal Sales Support Administrator
Harlow
Salary: £26,000 - £29,000 DOE
Excellent working conditions and benefits
 
Overview
 
We are seeking a proactive and highly organised, professional Internal Sales Support Administrator to provide essential support to our sales function and contribute to the efficient day-to-day running of the business.
 
Working closely with customers, suppliers, and internal teams, you will play a key role in ensuring quotations and orders are processed accurately and efficiently while helping to deliver an outstanding customer experience. This position is ideal for someone with strong administrative skills, excellent attention to detail, a customer-focused approach and a real desire to learn and develop in the role.
 
Key Responsibilities
Responsibilities include, but are not limited to:
  • Preparing, issuing, and accurately recording customer quotations.
  • Responding promptly and professionally to customer pricing and product enquiries via telephone and email.
  • Processing customer orders accurately from receipt through to completion.
  • Maintaining accurate and up-to-date customer, supplier, and product information.
  • Liaising with the purchasing team to obtain and communicate product availability and lead times.
  • Providing administrative support to the wider sales team as required.
  • Supporting the delivery of a high standard of customer service at all times.
Skills, Experience & Personal Attributes
Essential
  • Strong administrative and organisational skills.
  • Excellent attention to detail and a high level of accuracy.
  • Confident written and verbal communication skills.
  • Previous experience handling telephone calls and customer enquiries in a professional manner.
  • Ability to manage multiple tasks, prioritise workloads, and meet deadlines.
  • A proactive and customer-focused approach.
  • Strong team player with the ability to work collaboratively across departments.
  • Eager to learn, develop new skills, and grow within the role.
Desirable
  • Experience using Sage 200, particularly order processing modules.
  • Working knowledge of CRM systems, such as HubSpot.
  • Previous experience in a sales support, customer service, or internal sales environment.
Holiday Entitlement
  • 22 days annual leave per year (pro rata where applicable).
  • Holiday year runs from 1 January to 31 December.
  • Annual leave entitlement increases by 1 day for each completed year of service, up to a maximum of 30 days.
Benefits
  • Company pension scheme.
  • Bupa private healthcare.
  • Death in service benefit.
]]><![CDATA[Partner Manager]]>Customer Service Account Manager
Location: Hertfordshire (office-based with hybrid working available after training)
Salary: £25,000 per annum + bonus
Working Hours: Monday to Friday, 35 hours per week (core hours 9:00am - 5:00pm, with a rotating early shift of 8:30am - 4:30pm)
 
Benefits:
  • Up to 10% annual bonus
  • 8% pension
  • 21 days holiday + bank holidays
  • Laptop & mobile provided
  • Gym membership
  • Free on-site parking
The Opportunity
 
Our client is looking for a proactive and highly organised Customer Service Account Manager to join their operations team. This is a great opportunity to step into a client-facing role within a fast-paced, service-led environment where you will take ownership of a portfolio of accounts and play a key part in ensuring smooth day-to-day operations.
You will act as the main point of contact for clients and external partners, managing queries, coordinating activity, and ensuring issues are resolved efficiently. Full training is provided, making this an excellent opportunity for someone looking to build a long-term career in account management or operations.

Key Responsibilities
 
Account & Relationship Management
  • Manage a portfolio of client accounts, building strong and professional relationships
  • Act as the primary point of contact, handling queries and providing updates
  • Deliver a high level of customer service at all times
Communication & Coordination
  • Manage daily communication via phone and email
  • Keep stakeholders informed of progress, updates, and resolutions
  • Escalate issues where required and ensure follow-up through to completion
Administration & Data Management
  • Maintain accurate and up-to-date records across internal systems
  • Log all communications, actions, and case updates
  • Produce regular reports on account activity and progress
Problem Solving & Operational Support
  • Investigate and resolve operational issues efficiently
  • Liaise with third parties to coordinate actions and meet deadlines
  • Ensure all cases are progressed in line with service level expectations
Proactive Account Support
  • Identify potential issues early and take preventative action
  • Support clients in managing their workload effectively
  • Highlight recurring challenges and suggest process improvements
Skills & Experience Essential
  • Strong communication skills (both written and verbal)
  • Excellent organisational and time management skills
  • Problem-solving ability with a logical approach
  • High attention to detail and accuracy
  • Confident IT skills (MS Office and internal systems)
  • Ability to manage a busy workload and prioritise tasks
  • A proactive, adaptable, and team-oriented approach
Desirable
  • Experience in account management, customer service, or operations
  • Experience in a fast-paced, client-focused environment
Additional Information
  • Hybrid working available after training (1 day from home)
  • Full training and ongoing support provided
  • Clear progression opportunities within a growing business
]]><![CDATA[Security Officer - Monday to Friday]]>Security Officer
Location: Waltham Abbey
Salary: £30,000 - £32,000 per annum
Contract: 12-Month Fixed-Term Contract (FTC) - with possibility of being extended/made permanent
Hours: Monday to Friday, 9:00am - 6:30pm

Please note you will need to be a car driver/bike rider for this role as there may possibly be some "out of hours callouts" on a rotational basis. 
 
About the Role
 
We are seeking a professional and vigilant Security Officer to join our team in Waltham Abbey.
Reporting to the Head of Security, you will play a key role in maintaining a safe, secure, and welcoming environment for employees, visitors, contractors, and company assets. This is an excellent opportunity for an experienced security professional who takes pride in delivering high standards of site security, access control, and operational support.
 
Working as part of a dedicated security team, you will help ensure the smooth day-to-day operation of the site through proactive monitoring, regular patrols, and adherence to security and safety procedures.
 
Key Responsibilities

Security Monitoring & Site Patrols
  • Monitor CCTV systems and surveillance equipment to maintain continuous site security
  • Conduct routine site patrols and inspections to identify and mitigate security risks
  • Maintain a visible security presence throughout the premises
  • Investigate and report any suspicious activity, incidents, or breaches of security
Access Control & Reception Support
  • Manage reception security duties and monitor access to the site
  • Welcome and process visitors in line with security procedures
  • Verify identification and ensure all visitors, contractors, and staff comply with site protocols
  • Conduct spot checks and enforce restricted access areas where required
Operational Security
  • Record and maintain accurate vehicle registration logs for deliveries and collections
  • Oversee the secure receipt of deliveries and visitor access
  • Support emergency procedures, including fire evacuations and incident response
  • Respond to out-of-hours security callouts when required
Compliance & Administration
  • Ensure compliance with all Health & Safety legislation and company policies
  • Maintain accurate records relating to alarms, fire drills, security incidents, and testing procedures
  • Complete daily reports and administrative tasks as required
  • Escalate concerns and security risks promptly to management
Teamwork & General Support
  • Work collaboratively with colleagues to ensure effective security coverage across the site
  • Support management with additional security-related duties as required
  • Contribute to continuous improvements in site security and operational procedures
About You
 
To be successful in this role, you will have:
  • A minimum of 3 years' experience within a Security Officer, Security Guard, or Corporate Security role
  • A valid SIA Licence (essential)
  • CCTV Licence or equivalent CCTV monitoring experience (preferred)
  • Strong observational and problem-solving skills
  • Excellent communication and interpersonal skills
  • The ability to remain calm and professional in challenging situations
  • Experience working with CCTV systems, access control, and visitor management procedures
  • Good administration and record-keeping skills
  • The ability to work independently and as part of a team
  • Full right to work in the UK
What's in it for You?
  • Competitive salary of £30,000 - £32,000 per annum
  • Monday to Friday working pattern with no regular weekend shifts
  • Opportunity to join a supportive and professional team
  • Stable fixed-term contract with potential for future opportunities
  • A varied role with responsibility across site security, access control, and operational support
]]><![CDATA[Administrator/Customer Service Support]]>  
The successful candidate will be working closely with customers, suppliers, and internal teams and will play a key role in ensuring quotations and orders are processed accurately and efficiently while helping to deliver an outstanding customer experience. This position is ideal for someone with strong administrative skills, excellent attention to detail, and a customer-focused approach.
 
2 years plus experience within a similar role is required.
 
Key Responsibilities
Responsibilities include, but are not limited to:
  • Preparing, issuing, and accurately recording customer quotations.
  • Responding promptly and professionally to customer pricing and product enquiries via telephone and email.
  • Processing customer orders accurately from receipt through to completion.
  • Maintaining accurate and up-to-date customer, supplier, and product information.
  • Liaising with the purchasing team to obtain and communicate product availability and lead times.
  • Providing administrative support to the wider sales team as required.
  • Supporting the delivery of a high standard of customer service at all times.
Skills, Experience & Personal Attributes
Essential
  • Strong administrative and organisational skills.
  • Excellent attention to detail and a high level of accuracy.
  • Confident written and verbal communication skills.
  • Previous experience handling telephone calls and customer enquiries in a professional manner.
  • Ability to manage multiple tasks, prioritise workloads, and meet deadlines.
  • A proactive and customer-focused approach.
  • Strong team player with the ability to work collaboratively across departments.
  • Eager to learn, develop new skills, and grow within the role.
Desirable
  • Experience using Sage 200, particularly order processing modules.
  • Working knowledge of CRM systems, such as HubSpot.
  • Previous experience in a sales support, customer service, or internal sales environment.
Holiday Entitlement
  • 22 days annual leave per year (pro rata where applicable).
  • Holiday year runs from 1 January to 31 December.
  • Annual leave entitlement increases by 1 day for each completed year of service, up to a maximum of 30 days.
Benefits
  • Company pension scheme.
  • Bupa private healthcare.
  • Death in service benefit.
]]><![CDATA[Sales Executive]]>Sales Executive to join our growing Insurance team. As a New Business Sales Executive, you will play a pivotal role in driving business growth by converting enquiries into new policies and building strong relationships with prospective clients.
 
The successful candidate will be responsible for identifying customer needs, presenting tailored insurance solutions, and delivering an exceptional customer experience throughout the sales journey. This is an excellent opportunity for an ambitious individual who enjoys working in a fast-paced sales environment and is motivated by achieving and exceeding targets.
 
Key Responsibilities
New Business Sales & Lead Conversion
  • Proactively engage with new business leads through inbound and outbound calls, emails, and online enquiries.
  • Understand clients' insurance requirements and recommend suitable motor insurance products.
  • Clearly explain policy features, benefits, terms, and pricing to prospective customers.
  • Build rapport and establish trust to maximise sales conversion opportunities.
  • Confidently negotiate and overcome objections to secure new business.
  • Deliver a professional and consultative sales approach throughout the customer journey.
Client Relationship Management
  • Create a positive first impression and ensure a smooth onboarding experience for all new clients.
  • Provide support and guidance throughout the quotation and policy inception process.
  • Identify opportunities to upsell and cross-sell additional products and services where appropriate.
  • Work collaboratively with colleagues to ensure a seamless transition of clients following policy inception.
  • Maintain high levels of customer satisfaction and service excellence.
Performance & Administration
  • Consistently achieve or exceed individual sales targets and key performance indicators (KPIs).
  • Maintain accurate and up-to-date records of customer interactions, quotations, and sales activity.
  • Provide regular feedback to management regarding lead quality, market trends, and sales performance.
  • Ensure all activities are conducted in accordance with company procedures and regulatory requirements.
Skills, Knowledge & Experience
  • Proven ability to work towards and achieve sales targets within a fast-paced environment.
  • Excellent verbal and written communication skills with strong listening abilities.
  • Customer-focused approach with a commitment to delivering outstanding service.
  • Strong negotiation and influencing skills with the ability to overcome objections effectively.
  • Highly motivated, resilient, and driven by results.
  • Excellent organisational skills with the ability to manage multiple leads and follow-up activities.
  • Positive team player who contributes to the success of the wider business.
  • Previous experience in sales, telesales, insurance, financial services, or a customer-facing environment.
Salary & Benefits
  • Competitive salary of £25,000 - £27,000, depending on experience.
  • Uncapped bonus structure with excellent earning potential Realistic OTE £500-600 per month)
  • Company pension scheme.
  • Regular social events and team activities.
  • Ongoing training, professional development, and career progression opportunities.
  • Supportive and collaborative working environment.
]]><![CDATA[Fleet & Workshop Manager - 6 Month Contract]]>Interim Fleet and Workshop Manager (Immediate Start) - 6 fixed month contract
(CPC Qualified - Transport Management Experience) Salary: £51,000 - £53,000 per annum 
 
We are seeking a competent Interim Fleet and Workshop Manager to provide leadership, stability, and operational oversight across our transport and workshop functions.
 
The successful candidate will be responsible for ensuring the compliant, efficient, and effective management of a fleet, vehicle workshops, and associated resources. They will have a proven background in fleet and workshop management, strong technical expertise, and the ability to maintain high standards of compliance and operational performance within a mixed fleet environment.
 
Applicants must hold a Certificate of Professional Competence (CPC) in Transport Management and possess demonstrable transport management experience, enabling them to support compliance frameworks and contribute to ongoing operational assurance.
 
Profile
You will be an experienced fleet or transport professional with a strong track record of managing workshops and operational fleet services.
To be successful in this role, you will have:
  • Proven experience managing fleet operations and/or vehicle workshops.
  • Strong technical knowledge of vehicle maintenance, compliance requirements, and inspection regimes.
  • Experience leading teams, managing performance, and delivering operational improvements.
  • A robust understanding of transport compliance requirements and associated systems.
  • A Certificate of Professional Competence (CPC) in Transport Management.
  • Excellent organisational, communication, and problem-solving skills.
  • The ability to work confidently in a fast-paced operational environment with changing priorities.
Key Responsibilities
  • Lead and manage the day-to-day operation of vehicle and plant workshops, ensuring safe, efficient, and well-organised service delivery.
  • Maintain robust fleet compliance across LGV and wider fleet operations, including inspections, servicing, MOTs, and defect management.
  • Ensure effective systems, controls, and record-keeping are in place to support audit readiness and regulatory compliance.
  • Manage and optimise fleet availability, minimising downtime and ensuring effective support to frontline services.
  • Oversee workshop employees, contractors, and suppliers, driving high standards of performance, safety, and accountability.
  • Implement effective planning processes to ensure workloads are delivered efficiently and resources are utilised effectively.
  • Manage performance reporting, stock control, KPIs, and operational data to support continuous improvement initiatives.
  • Liaise with the organisation's external transport compliance provider to support ongoing Operator Licence compliance arrangements.
  • Provide professional advice and guidance on fleet management, vehicle maintenance, and operational best practice.
]]><![CDATA[Order Fulfilment Manager]]>Order Fulfilment Manager
Location: Harlow (Office Based)
Salary: £35,000 - £40,000 per annum
Hours: Full Time | 36.5 Hours per Week
 
The Opportunity
 
Mosaic Recruitment is delighted to be working with a growing and highly respected organisation within the specialist supply chain sector, who are looking to recruit an experienced Order Fulfilment Manager to join their operations team based in Harlow.
This is an excellent opportunity for an experienced operations professional who enjoys leading a team while driving process improvements and operational efficiency. Reporting directly to the Head of Operations, you'll play a pivotal role in ensuring customer and supplier orders are processed accurately and delivered on time.
If you're passionate about improving processes, developing people and delivering exceptional customer service, we'd love to hear from you.

The Role
 
As the Order Fulfilment Manager, you will be responsible for managing a small office-based team overseeing the complete order lifecycle—from order entry and supplier management through to delivery progression and customer communication.
You'll lead the day-to-day operation of the department whilst identifying opportunities to improve performance, reduce delays and enhance the overall customer experience.
This is a varied role that combines team leadership, operational management and continuous improvement within a fast-paced and supportive environment.

Key Responsibilities
 
Team Leadership
  • Lead, motivate and develop the Order Fulfilment team.
  • Allocate workloads and manage departmental priorities.
  • Conduct one-to-one meetings, coaching and performance reviews.
  • Develop team capability through training and cross-skilling.
  • Ensure effective holiday and absence cover.
Order Fulfilment
  • Manage the end-to-end order fulfilment process.
  • Oversee contract reviews, sales order processing and purchase order creation.
  • Monitor supplier confirmations and delivery schedules.
  • Ensure accurate order progression and timely customer updates.
  • Maintain accurate information within Sage 50 and internal systems.
Performance & Process Improvement
  • Monitor KPIs and identify operational trends.
  • Investigate delays and implement corrective actions.
  • Use Root Cause Analysis and Pareto Analysis to drive continuous improvement.
  • Improve departmental processes and Standard Operating Procedures.
  • Support automation initiatives and system enhancements.
Stakeholder Management
  • Build strong working relationships across Sales, Purchasing and Operations.
  • Communicate order updates and delivery information clearly.
  • Escalate supplier, capacity and operational issues where required.
  • Represent the Order Fulfilment function in cross-departmental meetings.

About You
The successful candidate will have previous experience within an order processing, supply chain, purchasing or sales operations environment and will enjoy leading a team while improving business processes.
You'll also possess:
  • Previous experience managing or supervising a small team.
  • Strong organisational and planning skills.
  • Excellent attention to detail.
  • A proactive and analytical approach to problem solving.
  • Experience using KPIs to monitor and improve performance.
  • Strong communication and stakeholder management skills.
  • Good Microsoft Office skills, particularly Excel.
  • Experience using ERP, order management or accounting systems.
  • The confidence to embrace new systems and technology.

Desirable Experience
Whilst not essential, the following experience would be advantageous:
  • Sage 50
  • Aerospace, defence, electronics or manufacturing sectors
  • ISO 9001, AS9120 or similar quality standards
  • Process improvement methodologies
  • Root Cause Analysis
  • Pareto Analysis
  • Supplier performance management
  • ERP implementation or system improvement projects

Benefits
  • Salary of £35,000 - £40,000, depending on experience
  • 36.5-hour working week
  • 23 days annual leave plus Bank Holidays
  • Company pension
  • Free on-site parking
  • Casual dress
  • Company events
  • Paid volunteer days
  • Supportive and collaborative working environment
  • Genuine opportunity to influence and improve operational performance within a growing business

Essential Skills
  • Team Leadership
  • Order Fulfilment
  • Supply Chain
  • Purchasing
  • Sales Order Processing
  • ERP Systems
  • Sage 50 (desirable)
  • Process Improvement
  • Continuous Improvement
  • KPI Management
  • Microsoft Excel
  • Supplier Management
  • Root Cause Analysis
  • Planning & Organisation
  • Customer Service
  • Communication
  • Problem Solving
]]><![CDATA[Medical Negligence Lawyer - Part Time 3/4 days per week]]>Medical Negligence Lawyer (Solicitor / Legal Executive)
 
Location: Hertford (Hybrid Working Available)
Salary: £50,000 FTE
Contract: Part-Time (3-4 Days per Week can be flexible) | Maternity Cover (September 2026 - March 2027)
 
The Opportunity
 
Mosaic Recruitment is delighted to be partnering with an award-winning regional law firm to recruit an experienced Medical Negligence Lawyer to join their highly regarded Clinical Negligence team on a part-time maternity cover contract.
This is an excellent opportunity for a qualified Solicitor or Legal Executive with a minimum of three years' experience handling claimant medical negligence matters who is looking for a flexible role within a supportive and collaborative legal environment.
You'll be joining a respected specialist team that is recognised for delivering exceptional client care while handling a broad range of complex and sensitive medical negligence cases.
 
The Role
Working closely with experienced senior lawyers, you will independently manage a caseload of approximately 30 claimant medical negligence files at various stages of progression.
The caseload will include matters involving:
  • Misdiagnosis
  • Psychiatric injury
  • Fatal claims
  • Complex clinical negligence cases
You will be responsible for progressing matters from initial investigation through to resolution, ensuring clients receive outstanding legal advice and compassionate support throughout their claim.
Key Responsibilities
  • Manage a varied caseload of claimant medical negligence matters.
  • Gather and review medical evidence.
  • Identify legal issues and assess liability.
  • Prepare witness statements, schedules of loss and Particulars of Claim.
  • Instruct Counsel and medical experts.
  • Liaise with Defendants, insurers and external parties.
  • Maintain regular communication with clients, providing clear advice and updates.
  • Ensure files are managed efficiently and in accordance with regulatory and compliance requirements.
  • Deliver an exceptional level of client care throughout every stage of the claim.
About You
 
The successful candidate will be a qualified Solicitor or Chartered Legal Executive with at least three years' experience managing claimant medical negligence cases.
You will also possess:
  • Proven experience managing your own clinical negligence caseload.
  • Excellent technical knowledge of claimant medical negligence law.
  • Outstanding client care and communication skills.
  • The ability to build strong relationships with clients during often difficult and emotional circumstances.
  • Excellent organisational and time management skills.
  • Strong drafting and negotiation abilities.
  • Good IT skills and experience using case management systems.
  • A compassionate, empathetic and professional approach.
What's on Offer?
 
This is an opportunity to join one of the region's leading law firms, recognised nationally for its commitment to employee wellbeing, career development and flexible working.
Benefits include:
  • £50,000 FTE
  • Hybrid and flexible working
  • Part-time working (3-4 days per week)
  • 25 days annual leave plus bank holidays, increasing with service
  • Company pension scheme
  • Healthcare Cash Plan
  • Employee Assistance Programme
  • Financial wellbeing support
  • Performance-related bonus schemes
  • Structured career development and ongoing training
  • Regular one-to-one support and appraisal programme
  • Social events, wellbeing initiatives and team activities
  • Supportive and collaborative working culture
Essential Skills & Experience
  • Qualified Solicitor or Chartered Legal Executive
  • Minimum 3 years' claimant Medical Negligence experience
  • Clinical Negligence
  • Medical Negligence Litigation
  • Case Management
  • Drafting Legal Documents
  • Client Care
  • Witness Statements
  • Schedules of Loss
  • Negotiation
  • Communication Skills
  • Organisation & Time Management
  • Attention to Detail
  • Empathy & Compassion
Location
Hertford with hybrid working available.
 
Contract
Part-time (3-4 days per week) maternity cover from September 2026 to March 2027.]]><![CDATA[Assistant Stock Controller]]>Assistant Stock Controller
Location: Harlow (with occasional travel to other local sites)
Salary: £31,000 per annum DOE
Hours: Full Time 37.5 hours per week - 9-5 Monday to Friday
 
The Opportunity
 
Mosaic Recruitment is delighted to be supporting a well-established and growing organisation in the search for an Assistant Stock Controller to join their busy operations team.
 
This is an excellent opportunity for an organised, analytical and detail-oriented individual looking to build or further develop a career within stock control, inventory management or supply chain operations.
 
Working alongside the Senior Stock Controller and Finance Manager, you will play an important role in ensuring stock accuracy across multiple sites while supporting the smooth day-to-day running of the inventory function.
If you enjoy problem solving, working with data and being part of a collaborative team, we'd love to hear from you.

The Role
 
As Assistant Stock Controller, you will be responsible for supporting all aspects of stock control, helping to maintain accurate inventory records and ensuring stock movements are processed efficiently.
This is a varied role where no two days are the same, requiring excellent organisational skills, strong attention to detail and the ability to prioritise tasks within a busy operational environment.

Key Responsibilities
  • Carry out daily stock checks using perpetual inventory systems.
  • Audit daily vehicle dispatches to ensure stock accuracy.
  • Book deliveries into stock across multiple sites.
  • Review and investigate daily stock exception reports.
  • Manage and monitor part pallets.
  • Process cancelled orders back into stock.
  • Check customer returns and Proof of Delivery (POD) documentation.
  • Close production orders accurately.
  • Assist with monthly stock takes across multiple locations.
  • Investigate stock discrepancies and identify root causes.
  • Produce monthly reports relating to stock variances.
  • Monitor stock with limited shelf life to minimise waste and support effective stock rotation.
  • Maintain accurate inventory records across internal systems.
  • Support internal and external audit processes.
  • Maintain clear communication with colleagues and provide effective handovers where required.

About You
 
The successful candidate will be highly organised, methodical and able to work accurately within a fast-paced environment.
You will have:
  • Strong numerical and analytical skills.
  • Good standards of Maths and English.
  • Excellent Microsoft Office skills, particularly Excel.
  • Strong communication skills.
  • Excellent attention to detail.
  • Good organisational and time management skills.
  • The ability to prioritise workloads effectively.
  • A proactive approach to problem solving.
  • The ability to work independently and use your own initiative.
  • A full UK driving licence and access to your own vehicle, as occasional travel between local sites will be required.

Desirable Experience
Although not essential, experience in the following would be advantageous:
  • Previous Stock Control or Inventory experience.
  • Experience using Microsoft Dynamics 365 Business Central.
  • Knowledge of inventory management processes.
  • Business Management or Logistics qualifications.

What's in it for You?
  • Opportunity to join a stable and growing organisation.
  • Varied and hands-on role with genuine responsibility.
  • Supportive team environment.
  • Ongoing training and development.
  • Opportunity to develop your skills within stock control and inventory management.
  • Office-based role with occasional travel to nearby sites.

Essential Skills
  • Stock Control
  • Inventory Management
  • Microsoft Excel
  • Microsoft 365
  • Data Accuracy
  • Analytical Skills
  • Problem Solving
  • Time Management
  • Organisation
  • Attention to Detail
  • Communication Skills
  • Inventory Auditing
  • Reporting
  • Teamwork
  • Self-Motivated
]]><![CDATA[Inbound Telesales Executive]]>Inbound Telesales Executive -  Based in Waltham Abbey

Hours 8-5pm Monday-Thursday (fully on site) 
8-4pm Fridays
1 hour lunch
23 days holiday plus Bank holidays
 
Our client is UK market leader in its industry
The successful candidate will be supporting the UK Field based sales Managers and will take ownership of direct management accounts. Develop and maintain relationships with existing and new customers to ensure the client is a supplier of choice. Ideal candidate will have 3-4 years' experience in a similar commercial sales supporting role. Upselling, cross selling but no cold calling involved. Working in a team of 5 reporting to the sales manager.
 
  • Work with internal and external sales colleagues to drive customer growth and ensure continued development of new business pipeline
  • Manage customer pricing to deliver increased margins
  • Provide internal sales support on administration, quotes, service and quality issues.
  • Ensure orders are accurately captured and entry onto the CRM system to deliver daily service promise
  • Excel KPI targets given will reward a bonus based on performance
  • Take ownership of approx. 200 + existing Accounts
  • Adhoc duties that may arise from the sales Manager
 
Essential:
  • Excellent communication and interpersonal skills
  • Needs to be organised, motivated and energetic
  • Commercial experience within B2B Trading environment
  • Strong track record of delivery of commercial targets
  • Effective time management
  • Strong attention to detail
  • Be able to work in a team
  • Competent on Microsoft word and Excel
For salary and in depth Job Description please apply ASAP]]><![CDATA[Environmental/Sustainability Compliance Lead]]>
Are you an experienced Environment and Sustainability Compliance professional with a passion for environmental sustainability, health & safety, and continuous improvement?
 
We are seeking a proactive individual to take ownership of the integrated management systems, environmental compliance, and sustainability initiatives, helping to shape and deliver s long-term environmental strategy.
 
This is an exciting opportunity to join a forward-thinking organisation where you will play a key role in maintaining compliance, driving environmental performance, and supporting the achievement of ambitious sustainability objectives.
 
The Role
 
Reporting to the Estates & Facilities Manager, you will lead on environmental compliance and sustainability across the organisation. You will be responsible for implementing and maintaining integrated management systems, ensuring legislative compliance, managing ISO accreditations, and delivering key environmental initiatives.
Working closely with internal stakeholders, contractors and external partners, you will provide expert guidance on environmental and health & safety matters while driving continuous improvement across the business.
Key Responsibilities
  • Act as the organisation's lead contact for environmental compliance and sustainability matters.
  • Monitor changes in health, safety and environmental legislation, ensuring ongoing compliance.
  • Provide expert advice and guidance on environmental sustainability across the organisation.
  • Lead compliance with the Energy Savings Opportunity Scheme (ESOS), including implementation of recommendations.
  • Prepare annual Streamlined Energy and Carbon Reporting (SECR) submissions in line with reporting deadlines.
  • Develop, implement and maintain the Integrated Management System (IMS).
  • Achieve and maintain ISO 14001, ISO 50001, ISO 14064 and ISO 45001 accreditations.
  • Deliver the Environmental Sustainability Action Plan and contribute to future sustainability strategies.
  • Maintain and review environmental aspects and impacts registers.
  • Analyse and report health, safety and environmental performance data to senior stakeholders.
  • Implement recommendations arising from audits, inspections and risk assessments.
  • Develop and deliver environmental sustainability communications across the organisation.
  • Investigate incidents and accidents, identifying root causes and implementing corrective actions.
  • Coordinate environmental and health & safety training for employees.
  • Support the organisation's long-term carbon reduction objectives.
  • Engage suppliers and tenants to promote environmental best practice.
  • Prepare and manage environmental sustainability budgets.
  • Work collaboratively with internal teams and external stakeholders to drive continual improvement.
  • Support Business Continuity and Disaster Recovery activities when required.
About You
 
You will be  an experienced environmental and compliance professional who enjoys working collaboratively while driving positive change.

Essential
  • Degree in Environmental Science, Environmental Management or a related discipline, or equivalent professional experience.
  • Significant experience in Health & Safety Management.
  • Membership of IEMA, IOSH or an equivalent professional body.
  • Proven experience implementing and maintaining ISO management systems within environmental, health and safety disciplines.
  • Strong knowledge of environmental legislation and compliance requirements.
  • Excellent analytical, communication and stakeholder management skills.
  • Ability to manage multiple projects and priorities in a changing environment.
Desirable
  • Postgraduate qualification in a relevant discipline.
  • Experience managing ESOS submissions.
  • Experience producing SECR reports.
  • Knowledge of carbon reduction strategies and environmental reporting.
What's on Offer
  • Opportunity to lead and influence environmental sustainability across the organisation.
  • Varied and rewarding role with real strategic impact.
  • Collaborative and supportive working environment.
  • Ongoing professional development opportunities.
  • Competitive salary and benefits package.
If you're passionate about environmental sustainability, compliance and continuous improvement, we'd love to hear from you. Apply today to take the next step in your career.

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