Partner Manager
| Job Type | Permanent / Full Time |
| Area | Hertfordshire, England |
| Sector | Call Centre & Customer Service - Customer Service |
| Salary | Competitive |
| Start Date | ASAP |
| Advertiser | Jill Worrell |
| Job Ref | 818762 |
| Job Views | 34 |
- Description
- Customer Service Advisor
Location: Sawbridgeworth, Hertfordshire (Hybrid - 1 day WFH)
Salary: £25,000 per annum + benefits
Hours: 35 per week, Monday to Friday
Are you a bright, energetic individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced, young, and vibrant call centre environment where every day is different? If so, we want you to join our growing team!
This role is perfect for those with existing customer service experience or anyone looking to develop their skills in a supportive office environment. We are committed to training and supporting our team, including opportunities for professional development and supported study.
What you'll be doing:
- Building strong relationships with clients and partners to deliver outstanding service.
- Communicating clearly, professionally, and responsively across all channels.
- Keeping accurate records and reporting updates to clients and management.
- Diagnosing and resolving issues efficiently and proactively.
- Anticipating challenges and taking initiative to support our clients.
- Contributing to a positive, collaborative, and energetic team environment.
- Excellent communication skills and a natural problem-solver.
- Ability to stay calm under pressure and manage competing priorities.
- Highly organised with strong attention to detail.
- Enthusiastic, proactive, and a real team player.
- £25,000 per annum
- Hybrid working - 1 day per week from home
- 21 days holiday + Bank Holidays
- Up to 10% annual bonus
- 8% pension contribution
- Gym membership
- Parking provided
- Continuous training and career development opportunities