Part Time Credit Control Assistant - 6 month contract
| Job Type | Contract or Temp |
| Area | Hertfordshire, England |
| Sector | Accounting - Accounts Clerk |
| Salary | Competitive |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | 708069 |
| Job Views | 75 |
- Description
- Job Title: Part-Time Credit Controller
Hours: Ideally 25 hours per week (Monday to Friday – 5 hours per day. Flexible hours for the right candidate) Hybrid working after a successful training period
Location: Harlow
Salary:£26,000-£28,000 pro rated
Reports to: Finance Manager
About Us: We are a well-established estates management company providing high-quality property and facilities management services across residential and commercial developments. We are seeking a reliable and experienced Part-Time Credit Controller to join our friendly team for a 6 months contract.
Role Overview: The Credit Controller will be responsible for managing and maintaining the company's debtor ledger, ensuring timely collection of service charge payments, resolving account queries, and supporting the finance team with general administrative tasks. This role plays a key part in maintaining healthy cash flow and excellent customer relationships.
Key Responsibilities:- Proactively chase outstanding payments from residential and commercial leaseholders
- Monitor and maintain the debtor ledger, ensuring accurate and up-to-date records
- Issue reminder letters, statements, and other credit control correspondence
- Liaise with solicitors and legal teams for escalated debt recovery cases
- Investigate and resolve billing queries in a timely and professional manner
- Maintain clear communication with internal teams regarding account statuses
- Prepare monthly aged debt reports for management review
- Assist with service charge reconciliations where required
- Adhere to GDPR and relevant credit control policies
- Previous experience in credit control is essential (property or estates management experience is desirable)
- Strong communication and negotiation skills
- Confident in dealing with difficult conversations professionally
- Good knowledge of Microsoft Excel and accounting software
- Excellent attention to detail and organisational skills
- Ability to work independently and manage workload across 5 shorter working days
- Discretion and confidentiality when handling sensitive financial information
Desired Areas of Knowledge
Property Management
Credit Control
Corporate Banking
GDPR
County Court Claim procedures
Demanding Service Charge
Demanding Ground Rent
Demanding Estate Rent Charges
Service Charge Accounting
Benefits Package
33 days holiday inclusive of statutory days (prorated)
Pension scheme with 4% employer and 5% employee contribution
Private medical insurance with Vitality
Life Insurance at 2 x salary