Customer Service Advisor -Temp to Perm
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| Job Type | Permanent / Full Time |
| Area | Essex, England |
| Sector | Sales & Account Management - Key Account Manager |
| Salary | Competitive |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | 540335A |
| Job Views | 430 |
- Description
- Are you dynamic and outgoing and feel confident in speaking to customers over the phone? Do you have the ability to build a relationship with new and existing customers and feel happy to cross sell/upsell products? Do you have the passion to progress and learn and does that potential to earn extra income drive you?
Our client in Harlow is looking for a customer service advisor to work in a small friendly sales team who would be You will be looking after existing and new customers to promote and develop the sales of their clients products. Full training will provided with a comprehensive induction programme within the company. The company really value people and want to invest in people to promote longevity and career progression for maximum potential.
Salary: to start is £24,000 which increases after 12-18 months to tier 2 which is up to £28,000
OTE: Up to £6,000 paid quarterly working towards KPI's set which are achievable
Hours: 8.30-5pm with half an hour lunch (40 hours per week)
TEMP TO PERM initially but this will lead to a permanent role for the right person after approx. 3 months.
Benefits: Great additional benefits are included once you become a permanent member of staff
Annual Leave: 25 days plus Bank holidays which rises by 1 day for each year of employment rising to 30 days after 5 years service.
MAIN FUNCTION OF JOB:
- To promote and develop the sale of the company portfolio and services.
- Report on customer and competitor activity as it affects company products and policy.
- To develop and support product sales / market share growth in line with company objectives and targets within the business.
- To provide quotes and orders via warm leads
- To prospect for new business within the industry
- To maintain contact with the company's customers and potential customers through the sales processes.
- To acquire the necessary selling skills, product knowledge and understanding of company policy in consultation with the Sales Manager
- To ensure adequate contact coverage of the designated customers both internal and external, in line with company objectives.
- To report on a regular basis to the Sales Manager on market trends, competitor activities and matters affecting company products and policy.
- To deal with complaints should they arise.
- To represent the company in a business-like manner
- To support the Sales Manager in the pursuit of new sales opportunities.
- Any adhoc duties as required by the Sales Manager.