1st Line Support


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https://www.mosaic-recruitment.com/job-search/2926-1st-line-support/technology/hertfordshire/job2022-03-24 09:58:291970-01-01 Mosaic Recruitment
Job Type Permanent Full Time
Location Bishop's Stortford
Area Hertfordshire, England Hertfordshire England Bishop's Stortford
Sector Technology
Salary £21k per year + Benefits
Start Date
Advertiser remoteapi
Job Ref EC1st
Job Views 97
Description

This is a great opporunity for someone wwho is starting their career in IT or who has other side projects.

30 days plus 8 bank holidays accompany this role.

 

• Be the first point of contact for internal staff of the IT service and ensure that their computer/software related issues are logged on the helpdesk system and fixes are applied

• Keep staff updated with progress of the fix

• Act as a point of contact with external hardware and system providers

• Maintain a log of issues that users experience with any computer hardware, software or associated equipment or service.

• Configure and install computer hardware and software.

• Configure and maintain user accounts via AD and 365.

• Keep inventory records of computer consumables, software, hardware and associated equipment.

• Carry out any duties necessary to ensure the continual smooth running of the IT service and activities.

 

 

You will ideally be -

• Competent in the setup and basic problem solving of networked PCs, printers and associated hardware.

• Proficient in the configuration of users, groups, PC’s, and printers in an Active Directory/Exchange Domain.

• Have a working knowledge of desktops, laptops, tablets, printers and peripherals

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Contact

Telephone: 01279 780000
Email: info@mosaic-recruitment.com

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