Administrator/Service Coordinator


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https://www.mosaic-recruitment.com/job-search/2891-administrator-service-coordinator/administration/hertfordshire/job2022-02-07 13:37:331970-01-01 Mosaic Recruitment
Job Type Contract Full Time
Location Hatfield
Area Hertfordshire, England Hertfordshire England Hatfield
Sector Administration
Salary £26k - 29k per year + Plus Excellent Benefits
Start Date
Advertiser remoteapi
Job Ref ASC - SJC
Job Views 117
Description

This is a fantastic opportunity to work for a progressive and innovative organisation who are committed to offering quality products. They are currently seeking an experienced Administrator who is an excellent communicator, has a positive attitude and enjoys multi-tasking.

The role will involve organising client training on automotive equipment, booking venues and scheduling equipment.  Additional responsibilities will be obtaining quotations, raising quotations and scheduling engineers.

Additional Responsibilities:

  • Support operational tasks and projects
  • Creating, updating and sending quotations and invoices
  • Create and allocate jobs
  • Raising of purchase orders / arranging transfers of goods
  • Setting up new customers on the CRM
  • Chase for payments
  • Order and dispatch stock for maintenance and project work
  • Provide updates on jobs, quotes, and new enquiries
  • Management of the mailbox
  • Answering training and service-related enquiries
  • Answering questions regarding products and services
  • Processing orders and transactions
  • Create and develop training for colleagues
  • Communicate with colleagues internationally to help and support with stock queries         
  • Pro-actively ensure that day to day tasks and workload are completed to a high level
  • Provide positivity and encouragement within the team to achieve goals
  • Promote the business to maximise opportunities

Knowledge, Skills, Qualifications, Experience

  • Excellent customer service and relationship building skills, will always strive to offer
  • service excellence
  • Resolution management, ability to innovate to solve problems
  • Excellent Communicator with active listening ability
  • Calm, methodical and organised, multitasker who works well under pressure
  • Self-Motivated with a positive, proactive and ‘Can do Approach’
  • Minimum of 3 years’ experience working as an Administrator
  • Interested in building up product knowledge on technical products
  • SAP Experience
  • Stock Control experience
  • Import/Export Experience
  • Able to deliver informative information regarding on products and services
  • Adheres to procedures, guidelines, and policies
Keywords
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Contact

Telephone: 01279 780000
Email: info@mosaic-recruitment.com

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