We have a great new opportunity available for our client who are based in Bishop’s Stortford.
We are looking for an experienced Helpdesk Coordinator who has a background in scheduling, ideally within the building services industry.
The successful candidate will be organised, confident, assertive with the ability to use their initiative.
My client can offer you a competitive salary and benefits including 25 days holiday, childcare vouchers, training and development, free parking, company bonus, pension scheme and sickness cover insurance.
The working hours are 8:00am – 5:00pm, Monday to Friday and it will be based at their offices.
This is not a remote working role.
The Requirements:
Previous office experience working for service provider in customer facing role
Previous experience within building services company, busy reactive helpdesk and coordinating an engineering workforce.
Reliable, excellent time keeping
Excellent communication skills
Excellent telephone manner
Problem solving and decision making skills
Ability to multi task in high pressured environment
Excellent organisational skills, Good general IT skills (Microsoft Excel /Word / Outlook)
Excellent numeracy/literacy skills
Knowledge of service IT software systems
If you have the relevant skills and experience for this role, please apply.
