Are you looking to take your first steps into a career in IT? Passionate, eager to learn and develop? If so, we may have the perfect opportunity for you!

Mosaic Recruitment are currently working with a fantastic company in Ware who are looking for a Junior IT Support/Administrator to join their friendly offices.

This is a great opportunity for an enthusiastic individual who wants to kick-start their career. You will work within a sociable but small team to provide IT, phone and printer support to a successful business. The successful candidate will be patient and understanding by nature, whilst having the confidence to communicate with colleagues of all IT capabilities via phone and email.

Joining a fast-paced and busy team, you will work 37.5 hours per week between Monday and Friday, you will be entitled to the following benefits:

• 22 days holidays
• Paid parking
• Non-contributory pension scheme starting at 5% after 3 months
• Private medical and dental insurance

Responsibilities

• Willing to pick up the phone and deal with whatever the technical query is (unless it needs to escalated)
• Complete all departmental administrative work and support other members of the team
• Must be confident in your approach and able to talk to colleagues, either in the office or externally, on the phone and via email – you must also be willing to learn and understand the quirks of our business as well as providing generic IT support.
• You must be patient by nature as you may be dealing with colleagues who are not as technically minded.
• Excellent communication skills – written and verbal. You must be willing and able to speak to anyone and everyone and help with whatever weird and wonderful query you may receive