Mosaic Recruitment are currently looking for a highly organised, efficient Administrator to join a local professional organisation. This is a fixed-term, full-time position until April 2020.

You will be providing administrative and general support to a dedicated team to coordinate activities with the purpose of retaining existing customers through delivering a high standard of customer service. This role requires the ability to multi-task and support a number of teams, ensuring that all deadlines are met within agreed timescales.

Benefits include:

• 25 days holiday (save 3 days for Christmas closedown) plus bank holidays
• Private healthcare for employee on successful completion of probationary period
• Free parking

Key Responsibilities:

• Process all incoming, new customer registrations and complete all surrounding administrative duties
• Ensure the customer database is well maintained and regularly updated
• Provide customer care support via phone, social media or email
• Process and chase payments when required  
• Perform stocktakes and ordering or resources
• Provide administrative support to all teams across the departments, completing any adhoc duties required
• Proactively liaise with key stakeholders about a variety of issues
• Organise and prepare documents

Key Skills and Competencies:

• Excellent attention to detail
• Good organisational skills and ability to meet deadlines
• A clear communicator, both verbal and written
• Able to establish and maintain good working relationships
• IT literate and a competent user of Microsoft Office
• Demonstrable level of performing a high standard of customer service