We are delighted to be working in with a well-established and market leader in their field who are currently recruiting for an Import Coordinator to join their Chelmsford office.

Reporting to the Operations Supervisor, the Import Coordinator will work closely with customers, clients and couriers. You will ensure deliveries are made efficiently and in line with agreed timescales.

Our client is offering a competitive salary and excellent benefits. Including:

• Refer a friend scheme
• Discounts and offers on shopping, services and entertainment
• Cycle to work scheme
• Pension scheme
• Free eye tests

Working Monday to Friday between 9:00am and 5:30pm, you will be entitled to 20 days holiday which will increase one day per year.

Responsibilities:

• Manage all aspects of the import process
• Obtain and communicate, internally and externally, all necessary information to ensure correct measures are in place and customer needs are met
• Liaise between suppliers, forwarders and agents to obtain up to date shipment information
• Ensure customers are fully informed of the progress of their shipments
• Provide transport companies with the relevant information to ensure customer delivery requirements are met
• Ensure correct documentation is on file and act accordingly as set out in the instructions
• Maintain all files ensuring they are costed and billed correctly in accordance with procedures
• Cover the export operations when required
• Any other additional duties as required by management

Continuous Improvement:

• Work with the Operations team to continually improve processes and business performance
• Support changes in the role to take the business forward
• Work to achieve personal objectives

Requirements:

The successful candidate will need to have Freight Forwarding experience and will need to have worked in a similar role previously.