We are currently working on behalf of a market leader who require an Aftersales Administrator to join them on a temporary basis. The contract is envisaged to be for up to 10 weeks and we require the successful candidate to start as soon as possible. 

You will be entitled to free parking and required to work a 35 hour week between Monday and Friday. (9am-5pm).

Responsibilities will include:

• Working closely with the Aftersales Customer Service Team
• Processing orders and arranging collections
• Dealing with customer queries and ensuring swift resolution
• Crediting returned goods and liaising with Accounts Team where required 
• Answering incoming department calls/emails

Key Skills and Competencies

• The role will require the candidate to proficient in Microsoft programs including Outlook
• SAP or CRM experience would be desirable 
• Proven administrative experience is required
• Confident and proactive approach to work is a must 
• Excellent attention to detail and ability to adapt 
• Excellent telephone manner
• Ability to work using initiative and within a fast-paced environment
• Excellent and professional communication skills (both written and verbal)

As this position offers an immediate start, please contact Holly as soon as possible to discuss your suitability.