We are currently recruiting for an expanding business on the outskirts of Ware who are looking for an Office Administrator to join their small but friendly team.
The successful candidate will become an integral part of the business and provide assistance to various divisions. You will be required to work Monday to Friday 9am – 5pm. Due to location, you must have access to your own transport but free, secure parking is supplied.
Responsibilities:
Act as first point for the business for all incoming customer phone calls
Assist with all enquiries and resolve as swiftly as possible
Monitor email inbox and respond within agreed timescales
Provide unfaltering customer service over the phone, online and face to face
Process orders and provide confirmation to customer
Assist with the dispatch of goods and update customer on delivery timescales
General administration and upkeep of filing and archiving
Data-entry and maintenance of database
Adhoc duties as and when required
Monitor email inbox and respond within agreed timescales
We are looking for a motivated, customer-orientated individual who is computer literate and able to multi-task and communicate clearly both verbally and written. If you are enthusiastic and organised then this could be the perfect role for you!
