A new and exciting opportunity has arisen for an Operations Administrator to join a dynamic, progressive and expanding family run business, who are a leader in their field. The successful candidate will be someone who has experience working in a process orientated environment within a manufacturing company.

The company offer bespoke premium products and have an excellent reputation for supplying to elite clients throughout the UK.

As the Operations Administrator you will take responsibility for the smooth running of the bespoke measure and installation department. You will be a fundamental team member ensuring all departments liaise effectively together, you will have the ability to multi-task and prioritise workload in a very fast paced retail environment.

Day to day activities:

•             Accepting purchase orders and arranging site surveys

•             Preparing detailed quotations and drawings for bespoke enclosures based on site surveys and specifications provided by our clients

•             Following up on pending quotations and addressing any queries that may arise

•             Liaising closely with internal departments such as scheduling, accounts and dispatch to ensure a smooth, top quality service for our clients

•             Build on existing relationship with retailer to follow orders from inception to completion and ensure all parties are informed of progress 

•             Maintain profitability of each order and use discretion where required

•             Manage and maintain a positive working relationship with our skilled fitters. Check and approve their monthly invoices, raise orders for spares and ensure work is evenly distributed

•             Updating company system with progress of each order on a daily basis

•             Creating order acknowledgments and invoices

•             Closing out any escalations and arranging aftercare visits where necessary

•             Answering general enquiries about our product range with retailers and upselling additional services where possible

The successful candidate will have:

• Previous experience in liaising with multiple stakeholders and internal department
• Be confident, detail orientated and an extremely good organiser
• Have the ability to work under pressure and willing to go the extra mile when needed
• Commercial awareness and ability to recognise opportunities to maximise profit
• Experience driving and implementing process change
• Corporate/professional background strongly preferred