We have an excellent opportunity for detail orientated Administrator to join the Product Development department of a well-established professional organisation.

With excellent IT and proof reading skills you will provide co-ordination and administrative support to the product team by ensuring the implementation of quality processes and procedures for learning and assessment products. You will accurately implement and deliver product documentation, information and web content and configure IT systems in line with regulatory body’s requirements and defined launch dates.  You will also co-ordinate and document the monitoring of validity and product lifecycle of products as well as being the central point of contact for product related customer and stakeholder enquiries, questions and issues.

Key Responsibilities include but not limited to:

• Creating Product Documentation and co-ordination of online assessment system content
• Support authors / product specialists  with formatting and presenting documents
• Use available software to produce final version error free documents for publication
• Proof read and house style documents to meet quality standards
• Meet deadlines for delivering documentation
• Develop templates and guidance to support document authors / products specialists in their work
• Maintain file systems to enable easy navigation and access to files and documentation
• To coordinate, update and maintain online test question banks.
• Use Systems and website to support product delivery and Grading
• Setting up systems to support product delivery to the end user
• Creation of online tests and ensuring their correct configuration
• Set up contractor (author) arrangements ensuring all required documentation is completed, signed and logged – ensure author inductions are completed and support the payment process for them.
• Organise steering and expert working groups as well as internal/external meetings – including venue arrangements, stakeholder engagement, taking minutes

Education/Knowledge/Skills and Experience:

• Educated to level 3 with grade C GCSE in Math’s and English or equivalent
• Excellent IT skills including advanced level in Microsoft Word and Excel
• High level of attention to detail and proof reading skills
• Proven experience of working in an administrative/co-ordination role
• Good organisation, time management skills with ability to meet strict deadlines
• Excellent communication skills both written and verbal
• Good customer service skills
• Able to work individually as well as part of a team.

This role is working Monday to Friday 35 hours per week and is office based although may involve occasional travel within the UK.

Excellent working environment and benefits