A fantastic client of ours who are well-known within their industry are currently looking to recruit an Account Manager to join their expanding team.  

You will work Monday to Friday between the hours of 9:00am – 5:30pm. Our client can offer you a starting salary of £20k - £22k.

Benefits:
Free parking
25 days holiday (3/4 kept for Christmas break)
Pension scheme
Fabulous Christmas and Summer Parties

Responsibilities of Account Manager

• To create and manage long-term, trusting relationships with our customers through regular contact
• Oversee a portfolio of assigned customers and develop business from existing clients
• Support external sales team as key point of contact at Head Office
• Build relationships with lapsed customers and look at ways you can encourage return business
• Meet customer expectations and establish how we can mould our service to meet their needs
• Book telephone appointments with customers to keep in touch and gain feedback on how we can improve our services
• Actively gain more information about companies and acquire the contact details of other department decision makers
• Maintain communication via email correspondence and mailers
• To generate prices/quotations for the customer and actively follow-up
• Cross sell additional products to customers
• Help generate leads and book appointments for external Area Managers
• Work closely with Telesales and Customer Services to ensure all goods are ordered and arrive on time without issue
• Work co-operatively with customers to save money and increase repeat business
• Update system regularly to ensure all details are up to date
• Send spend reports to customers and anything else they may require i.e. invoices
• Propose and/or actively contribute to company projects as required

Required Experience:

• Account Management experience necessary
• Sales experience advantageous
• Experience of B2B outbound calls desirable

Key Skills and Attributes:

• A good team player as well as being able to work alone
• Develop good working relationships and work co-operatively with colleagues within and outside your own work area
• Self-motivated and adaptable to change
• Accuracy and attention to detail
• Confident in ability to build relationships from the ground up
• Effective communication and negotiation skills – both verbal and written
• Excellent customer service skills
• Competent computer skills especially MS Office