I am currently working on an Accounts Assistant position with a fantastic client of ours. This role is to cover the Christmas period and will run until the 12th of January 2018.

I am looking for an experienced Accounts Assistant who has worked within a fraud detection team or has knowledge of working with fraudulent activity on an online account. 

This is an exciting opportunity for a Fraud Detection Accounts Assistant to join the UK’s largest gift experience provider. You will need to have good experience of performing fraud detection and accounting duties in a medium sized business and working in a fast paced environment. Only people who are quick to learn, team players, show great enthusiasm and are looking to improve processes will be considered. This is a temporary role and will report into the Finance Manager.

Purpose of the Job:

Will be responsible for the order fraud vetting process along with other areas of the accounts receivable and payable function.

Responsibilities/Job Content

• Assess orders at the pre-dispatch status, to ascertain if they are suspicious or not based on set criteria.
• Log all queried orders (using excel and internal systems), analyse trend data and share this data with the Finance Team.
• Liaise with internal Fraud expert and company suppliers to prevent fraudulent voucher redemption.
• Investigating with the suspect/fraudulent voucher.
• Assist the internal Fraud expert ensuring that all departments have a good understanding of the security protocol and are following the prescribed procedure (including any updates in the procedure).

Ad-hoc duties

• Assist in other areas of the accounts payable and receivable functions of the company as needed during the busy run up to the Christmas period.

And a bit about you:

• Experience of working with fraud detection as part of an accounts team.
• Experience in a Administrative/Customer focused role in a financial based role will be an advantage.
• Ability to confidently deal with sensitive issues / complaints while dealing with fraudulent and legitimate customers as required
• Ability to resolve customer complaints as a result of checks being carried out before order processing.
• Knowledge of accounting terminology
• Knowledge of Microsoft 365  – including excellent excel skills. (vlookup/pivot table/ifsum)
• Data entry with accuracy and efficiency with strong attention to detail is a must
• Ability to deliver to deadlines
• Team player
• Strong written and spoken English is a must
• Outgoing, friendly but firm personality