Sales Administrator
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| Job Type | Permanent Full Time |
| Location | Manchester |
| Area | Manchester, England |
| Sector | Administration |
| Salary | £18k - 20k per year + 22 days holiday |
| Start Date | |
| Advertiser | remoteapi |
| Job Ref | HM SA3108 |
| Job Views | 53 |
- Description
We are currently recruiting for a Sales Administrator for our well-established and friendly client who are based in Manchester.
You will work Monday to Friday 9:00am – 5:00pm and earn a salary of up to £20,000 dependent on experience. You will also be eligible for the end of year bonus scheme and enjoy company perks such as; free parking, health care and dental insurance schemes, reduced gym membership and 22 day holiday (plus bank holidays).
MAIN PURPOSE OF POSITION:
The main purpose of the role is to carry out all sales administration with a heavy focus on providing excellent customer service at all times. The role requires a happy to help and positive attitude, team work, welcomes new ideas and creating the ultimate customer service experience.
Responsibilities:
- Act as a first point of contact for customers and account managers
- Competent on SAP - being able to process an order and track from beginning to end & run an effective order book
- Raising credit and debit notes to be approved
- After sales support (dealing with damages, picking errors, ETA.s, Returns, Invoice Queries, and any other delivery issues)
- Respond to customer correspondence regarding account queries
- Deal with logistic queries and issues
- Keeping Customer Database up to date
- To assist the internal/external sales force in ensuring that the region achieves its sales forecast
- Calling customers to keep them up to date with changes on their purchase orders or to find out more information from the customer
- Check Stock availability/Prices
- Accepting and distributing orders
- General administrative duties to support the department
The ideal candidate will have…
- Customer service experience is essential
- Attention to Detail
- IT Literate and competent user of Microsoft packages (Outlook, Excel, Word & PowerPoint)
- Personal attributes: self-motivated, driven, methodical, personable, optimistic and resourceful
- Excellent communication skills (both written and verbal)
- Excellent time management, multitasking skills and ability to meet deadlines set
- Ability to use own initiative
- Strong organisational skills
- Ability to work effectively both individually and as part of a team
- Educated to GCSE level or equivalent
If you feel you would be suitable for the role, then please apply.