We have a new opportunity for an experienced Receptionist for our client who are based in Epping.

Our client are a professional and corporate organisation who are successful and well-established.

They are looking for a confident, presentable and outgoing Receptionist who will represent the company in a positive manner and run an efficient reception.

The hours for this role will be 8:30am – 5pm with an hour for lunch.

They can offer you a competitive salary and benefits along with a welcoming and friendly working environment.

Duties of the Recptionist;

• Greeting visitors, offering them refreshments and directing them to the waiting area/relevant meeting room
• Looking after the visitor security passes and system, ensuring all visitors to the building are signed in and out
• Notifying internal staff of visitors that have arrived for them
• Keeping meeting rooms clean and tidy, ensuring the rooms are ready for the next meeting
• Accurate reservations of meeting rooms and running an efficient meeting room diary
• Accurate reservations of visitors parking bays and management of the booking system
• Answering queries from visitors and staff
• Answering calls and taking accurate messages
• Screening phone calls as required
• Booking taxis and couriers
• Organising sandwich lunches for meetings as required
• Liaising with IT to organise AV equipment as required
• Keeping the reception area tidy and presentable
• Basic office administration duties
• Providing support to the Executive Support Team as required
• Making Service Desk reports for faults/requests across the company
• Meet and greet new starters, providing comms welcome pack and new starter badge
• Replenishing items needed for kitchen area and keeping the kitchen tidy
• Assisting HR with Wellness Workshops
• Organising Head Office Summer and Christmas parties
• In addition to the details listed above you may be required to carry out other duties as required by your manager

Training requirements

• Internal systems and software e.g. Columbus
• Person specification
• Professional in manner and appearance
• Outgoing personality
• The ability to stay calm under pressure
• Polite, discreet and tactful
• Knowledge and skills: essential
• Proficient in Microsoft Outlook, Word and Excel
• Excellent telephone manner
• Ability to multi-task
• Courteous but firm when dealing with difficult customers

Knowledge and skills: desirable

• Knowledge of the sector/industry would be advantageous

Qualifications: desirable

• A levels qualifications or similar

Experience: essential

• Experience of running a busy reception
• Experience of using a Mac would be advantageous
• Excellent written and verbal communications skills
• Efficient and well organised
• An ambassador for the company and the “face” of the company for visitors
• Self-motivated and able to use initiative
• An interest in the business
• Willing to help out above and beyond usual duties

If you have the relevant skills and experience for this role please apply.