We are currently recruiting for an Inside Sales Executive for our Client based in Hoddesdon. This is a fantastic opportunity to join a growing company in a newly created position where you can really make it your own.

Our Client can offer you a competitive salary as well as the opportunity to earn commission. Benefits also include 22 days holidays and attractive monthly incentives.

The main focus of this role is handling the responsibility of quoting, tendering and generating growth opportunities through outbound call campaigns through a multi-channel customer service.

Duties and Responsibilities

• Making outbound Sales calls to lapsed customers, following warm leads, planning email campaigns
• Handling all follow-up that generates from quotes/tendering as well as catalogue requests
• Organised call planning to ensure all target markets are met efficiently
• Receiving and processing quotes from customers by utilizing the organisations internal CRM system
• Respond to all customer enquiries within an appropriate time frame and if necessary communicating them to the relevant department
• Identify and process all generated upsell and cross-sell opportunities
• Participate in outbound call campaigns to generate growth opportunities in conjunction with current offers

Skills, Knowledge and Abilities

• Well-organised and self-disciplined with the ability to prioritise under pressure
• A good telephone manner with a polite, tactful and friendly attitude
• Able and motivated to work within a team and independently
• Must have robust administrative experience and be highly computer literate with SAP knowledge a preference
• Minimum 5 GCSE’s at Grace C or above including Maths and English