Car Parts Advisor
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| Job Type | Permanent / Full Time |
| Area | Essex, England |
| Sector | Admin / Secretarial / Office Support - Administration |
| Salary | Competitive |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | 687698 |
| Job Views | 172 |
- Description
- Car parts advisor - £27,669
Benefits
- Company pension
- Employee discount scheme
- On-site parking
- Sick pay
Being a car parts advisor is a lively, varied and rewarding role. You’ll deliver great customer service and drive sales with the rest of your team at your Harlow branch. You will speak to Customers daily, building relationships with the nation’s mechanics and automotive business owners who depend on you so they can get their customers safely back on the road.
Reporting to the Supervisor, the car parts advisor is responsible for building and maintaining strong and lasting relationships with new and existing customers by taking parts orders over the phone, by e-mail and through our customer App.
Key activities include:
- Accurately identifying parts for specific vehicles
- Providing expert advice on parts.
- Fulfilling customer orders over the phone, e-mail and customer app.
- Building strong relationships with both new and existing customers.
- Providing a high level of customer service.
- A confident and capable communicator, both written and verbally.
- Good telephone manner.
- A team player.
- Basic computer skills.
- Excellent eye for detail.
- Friendly and empathetic.
- Calm, organised and patient.
- A talent for asking questions and deciphering information.
- A passion for customer service.
- A personal drive to achieve sales growth.
Job Types: Full-time, Permanent
Additional pay:
- Commission pay
- Company pension
- Employee discount
- On-site parking
- Sick pay
- Holidays: 20 days plus bank holidays
- 8 hour shift 8-5pm and every other Sat 8-1pm
- Parts Advisory: 1 year preferred but anyone with an interest in mechanics or cars would be considered. The ideal candidate will need to pick up duties with ease
- Knowledge of Kerridge would be desirable
Work authorisation:
- United Kingdom (required)