Receptionist/Front of House/Office Manager
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| Job Type | Permanent / Full Time |
| Area | Herefordshire, England |
| Sector | Admin / Secretarial / Office Support - Office Manager |
| Salary | Competitive |
| Start Date | ASAP |
| Advertiser | Susan Curran |
| Job Ref | 680286 |
| Job Views | 244 |
- Description
- Receptionist/Front of House/Office Manager
This is a superb opportunity for a professional Receptionist/Office Manager who has extensive experience within a similar role and is confident managing the day-to-day office administration and operations. The successful candidate will take pride in offering a first-class service to visitors and co-workers, they will also be a natural relationship builder, who is intuitive and empathetic and is happy to go above and beyond to make people feel welcomed and valued.
The role will include procurement, facilities maintenance, and vendor management.
Tasks and Responsibilities
Reception Duties
- Meet and greet external visitors offering a warm and friendly welcome. Answer calls and directing appropriately or taking messages Accept deliveries and distribute them accordingly in the office
- Provide support with divisional courier shipments (FedEx & DHL)
Facilities Management
- Dealing with repairs and regular maintenance, manage waste processes/contracts, and housekeeping staff
- Ensure all furniture and equipment is in good repair
- Keep meeting room and reception area stocked and tidy
- Renewal of annual maintenance contracts and action service reports including PAT testing, plumbing Availability on-call out of business hours to respond to emergency situations
Procurement
- Ensure that consumables and sundry purchases are ordered and delivered on time Generate and maintain the purchase orders and vendor contracts
- Deal with supplier’s invoice discrepancies and non-conformances
- Conduct market research and compare costs and benefits when evaluating new vendors
- Ensure a safe, secure, and well-maintained facility that meets environmental, health, and security standards
- Conduct new employee inductions at the office Arrange relevant fire marshal and first aid training for onsite employees
- Conduct fire alarm roll calls Liaise with property management company on communal areas Provide internal H&S quarterly audit report
- Organise travel arrangements for overseas colleagues and customers including visa applications Consolidate office expenses and invoices, authorise and recharge accordingly Collate and provide monthly sales bullet report
- Provide weekly movement sheet and distribute to various locations Reconcile petty cash monthly and send the details to Finance, keep track of ad-hoc facility expenses
Essential
- Excellent communication skills, with a calm friendly and personable nature
- Minimum 3/4 years of experience with a similar role
- Strong knowledge of facilities management operations, purchasing, vendor negotiations, project management
- Proficient user of Microsoft Office
- A friendly helpful attitude and a natural relationship builder who is intuitive, empathetic and always keen and willing to help others
Other key skills
- Understanding of safety regulations within an office environment
- Sound judgement and the ability to think and act quickly and decisively during emergencies
- Excellent organisational ability, plans effectively and can manage time and tasks independently and efficiently
- Enjoys supporting a team to ensure that the office operates efficiently
- Works well in a high-intensity, constant changing environment
- Project management