Schedular/Helpdesk
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Job Type | Permanent / Full Time |
Area | Hertfordshire, England |
Sector | Admin / Secretarial / Office Support - Administration |
Salary | Competitive |
Start Date | ASAP |
Advertiser | remoteapi |
Job Ref | 5507885A |
Job Views | 129 |
- Description
- Mosaic Recruitment are currently looking for an experienced Administrator to join a well-established small business based in Hoddesdon.
They are however moving to SG11 in April/May so this location will need to be commutable for the perm role.
This role is predominantly focused on providing administrative & customer service support to the service manager, requiring good organisational, numeracy, customer service, time management and communication skills.
Key Duties:
- To be the first point of contact for incoming calls to the company and customer services department
- Answering enquiries relating to scheduling, prices, and product availability
- Communicating with technicians and raising quotations based on their findings
- Maintaining good relations with contract customers
- Processing orders
- Oversight of goods coming in and goods going out of the warehouse
- Liaising with other department on ad hoc matters
- Good customer service skills
- Ability to work well in a busy and fast paced environment
- Confident and professional telephone manner
- Ability to commute to Hoddesdon
- Hours: Monday – Friday, 8am – 5pm (1 hour for lunch)
- from £23,000-£27,000