Mosaic Recruitment are currently looking for an experienced Administrator to join a well-established small business based in Hoddesdon. They are however moving to SG11 in April/May so this location will need to be commutable for the perm role. This role is predominantly focused on providing administrative & customer service support to the service manager, requiring good organisational, numeracy, customer service, time management and communication skills.
Key Duties:
To be the first point of contact for incoming calls to the company and customer services department
Answering enquiries relating to scheduling, prices, and product availability
Communicating with technicians and raising quotations based on their findings
Maintaining good relations with contract customers
Processing orders
Oversight of goods coming in and goods going out of the warehouse
Liaising with other department on ad hoc matters
Person Specification:
Good customer service skills
Ability to work well in a busy and fast paced environment
