Insurance Representative
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| Job Type | Permanent / Full Time |
| Area | Hertfordshire, England |
| Sector | Call Centre & Customer Service - Customer Service |
| Salary | Competitive |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | 644765A |
| Job Views | 175 |
- Description
- Insurance Representative - Office based
Salary: £22,010 - £25,000 (dependent on experience)
Full time
Permanent
Location: Cheshunt, Hertfordshire
Monday to Friday 9am-5pm with 1 hour lunch ( 35 hours per week)
**THIS ROLE IN ON SITE WORKING (NO HYBRID) SO PLEASE ONLY APPLY IF YOU ARE WITHIN A DAILY COMMUTABLE DISTANCE TO THE OFFICE**
This role would suit someone that has some previous experience within the insurance, financial or banking sector
Our client offers a wide range of products and services with the insurance, financial sector providing quality insurance for its customers, for over100 years. They carefully balance delivering excellent service to their new and loyal customers whilst ensuring the business is run effectively. Supporting their customers and paying their claims comes first. They are a top ten UK Financial insurance company and the UK’s largest rural insurer, with an agency network of over 280 offices nationwide.
Based at their Cheshunt office Monday to Friday, this is a fantastic opportunity for a positive, friendly, customer focused candidate looking for opportunities within the Financial Services Sector.
About the role:
Your role will include dealing with enquiries specifically regarding our current customer’s motor, personal and commercial insurance policies. You will also provide quotations for clients new to the Group. Your role will include handling and actioning administrative changes to their policies. Customer interaction will be over the telephone or face to face in the office, where you will build relationships with our loyal customers. You will also provide administrative support via post and email as well as perform other office duties as required with ‘can-do’, pro-active enthusiasm. A great telephone manner is important in this role. Previous experience in this sector would be welcomed
You will be expected to bring a positive, people orientated approach to everything you do. You will relish being part of a truly customer focussed team. In return, you will receive full training to become licensed to sell and administer group products in a friendly and supportive environment with full training being provided.
The business offers the opportunity for career progression.
About you:
• Ability to thrive in a busy team working environment.
• Interpersonal skills to build relationships with customers and other team members.
• An enthusiasm to learn.
• Confident, friendly telephone manner as well as the ability to communicate verbally & in writing.
• Good IT skills – basic knowledge of Microsoft word and excel.
• Enjoy problem solving and working as part of team.
• Be prompt, reliable and trustworthy.
• We require a minimum of 5 GCSEs (or equivalent) including Maths and English at Grade C/4 or above.
Our commitment to you:
• Professional, hardworking yet supportive and friendly environment, with a strong team ethos and ethical practices.
• Full training in a friendly and supportive environment.
• Competitive salary based on experience.
• 25 days holiday per annum plus bank holidays.
• Pension contributions
• Free Parking
• Long-term career development opportunities for the right person.
This role falls under the Insurance Directive. This means there is a requirement for Continuous Professional Development in this role, in addition to ongoing screening checks once in post.