Helpdesk Coordinator
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| Job Type | Permanent / Full Time |
| Area | Hertfordshire, England |
| Sector | Admin / Secretarial / Office Support - Contracts Administrator |
| Salary | Competitive |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | 578818BA |
| Job Views | 116 |
- Description
-
Do you have scheduling experience?
Do you come from a building services background?
Do you find it easy to pick up new tasks and processes?
Our client is a well-established and growing organisation within the HVAC industry, providing first class planned and reactive maintenance services across Greater London/M25 and the Home Counties area. We are looking for an experienced coordinator to schedule our team of 29 engineers on planned and reactive maintenance calls. Working in a small team supporting the Helpdesk Manager. This role is fully office based in Bishops Stortford.
**Candidates with transferable skills/similar experience will be considered for this role**
Benefits:
- We offer a competitive salary
- Auto-enrolment pension
- Holiday entitlement: 25 days plus Bank Holidays
- Free gym & spa facility 24/7
- Social events
- Bring your dog to work days
- Xmas bonus, loyalty bonus
- Training and development opportunities
- Sickness and accident insurance
- Salary: up to £28,000 depending on experience
- Hours: 8 am – 5 pm Monday – Friday (40 hours per week)
- Contract: Full-time, permanent
- Head office: Bishops Stortford
- Reporting to Operations Manager
The Requirements:
- Previous office experience working for service provider in customer facing role
- Previous experience within building services company, busy reactive helpdesk and coordinating an engineering workforce.
- Reliable, excellent time keeping
- Excellent communication skills
- Excellent telephone manner
- Problem solving and decision making skills
- Ability to multi task in high pressured environment
- Excellent organisational skills, Good general IT skills (Microsoft Excel/Word/Outlook)
- Excellent numeracy/literacy skills
- Knowledge of service IT software systems
To Apply:
You must be living and authorised to work in the UK to apply for this position.