Part Time Administrator
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| Job Type | Part-time |
| Area | Hertfordshire, England |
| Sector | Admin / Secretarial / Office Support - Administration |
| Salary | Competitive |
| Start Date | ASAP |
| Advertiser | Jill Worrell |
| Job Ref | 464444 |
| Job Views | 763 |
- Description
- Part Time Administrator – 20 hours per week – 4 hours per day
Salary £11,440 per annum
Excellent Benefits including non-contributory pension, 28 days holiday + bank holidays +
Excellent working environment
This role focuses on supporting and coordinating all activities delivering a high standard of customer care. This role requires the ability to be able to multi-task, making sure all activities, processing and turn-around times are met, whilst delivering first rate customer service.
Key responsibilities include:
- All certification processing
- Processing and distribution of forms and documents
- Ad-hoc query handling via email, social media and telephone.
- Maintenance of data quality and integrity on company systems.
- Report any ‘suspicious’ activities and/or potential malpractice/maladministration to the appropriate External Quality Manager
- To provide administrative support to all teams across the department as requested including support for careers related activity
- Contribute to team meetings and encourage others to do the same.
- New member registration and data validation.
- New member welcome engagement.
- Member retention activities
Key Skills, Experience and Knowledge
- Demonstrable level of performing a high standard of customer service
- Excellent attention to detail with data and copy, proof reading skills
- Good organisational, written and verbal skills
- A good knowledge of office practices, administration, customer service skills and techniques
- Able to establish and maintain good working relationships
- T. literate (MS Office and social media tools)
- Able to use a variety of software including word processing, databases, spreadsheets