Opportunity to apply for the role on a permanent basis.
After initial training approximately 2/3 weeks this role will be 2 days office based and 3 days working from home. (You can go into the office more if required)
The post involves raising invoices on behalf of the organisation which are wide ranging in nature.
The officer is responsible for issuing reminders, agreement payment arrangements and liaises with other departments across the business.
This will be primarily by email but we do have some customer contact by phone too.
You will be joining a busy team and will be regularly liaising with internal and external customers.
We are looking for self-motivated professionals who are committed individuals with detailed knowledge of the following:
Processing invoices
Debt Recovery
Great customer service
In addition to this, you will need strong communication skills and be able to provide advice to customers in writing; face-to-face and over the telephone.
You should have:
Previous experience of administering invoices
Informing internal departments of outstanding invoices
Discussing invoices to be escalated to credit collection agencies
Excellent customer service skills
Experience of achieving/exceeding varied targets in an office environment
The ability to work under pressure and be able to explain complex decisions
Experience of working with accounting systems/software
