We have an excellent opportunity for a strong Administrator to work for a well-known organisation within their Marketing department.

This is a six month Fixed Term Contract to start as soon as possible.  Based in Hatfield they offer agile working between the office and home if preferred.  Excellent and exciting working environment for one of the largest suppliers within their marketplace.

You will provide first class administrative and customer service support to their partners, building relationships and offering telephone support to resolve any queries.

Key duties will include:

• First point of contact for partner programme enquiries, owning and resolving any queries that arise daily
• Manage relevant email inboxes
• Provide administrative support for Partner Programme activities
• Maintain a close working relationship with our wholesalers and value added resellers
• Monitor and action incoming marketing communications and partner programme communication
• Process new partner applications and upgrades
• Process customer claims and credits
• Create and issue partner certificates
• Maintain accurate databases on CMS
• Comply with internal administrative processes and procedures

Required skills and competencies:

• IT Literate and competent user of Microsoft packages (Outlook, Excel, Word & PowerPoint)
• Excellent communication skills (both written and verbal)
• Excellent time management, multitasking skills and ability to meet deadlines set
• Ability to use own initiative
• Strong organisational skills
• Ability to work effectively both individually and as part of a team
• Professional phone manner
• Customer service experience is essential.
• Excellent business sense and commercial awareness