We are looking for two Operations/Security Assistants to work as part of the Operations Team to provide services across the site in support of effective day to day operations, delivering exceptional level of customer services to both internal and external clients.

The role is 40 hours per week on a shift rota working to provide cover 24/7/365 but weighted toward staff working more of the core hours 7:00 am to 7:00 pm Monday to Friday and 8:00 am to 4:00 pm on a Saturday.

Key Duties will include:

Security

• Coordination of site security
• CCTV monitoring and management
• 24 hour security patrols
• Incident reporting
• Intruder/Panic alarm monitoring and response
• Liaising with Police and other emergency services
• Emergency response to all alarms and site emergencies, activating out of hours call outs

Compliance

• Fire Evacuation drills and weekly fire alarm tests
• Fire safety checks
• Flushing water outlets for legionella control
• Ladder inspections

Access

• Door control programming
• Key issuing
• Unlock & lock up procedures

Events

• Event Security
• Signage & barriers etc.
• Setting up and taking down event equipment
• Traffic management & parking

Post-room

• Receiving mail & parcel deliveries - sorting, processing & storing
• Franking outgoing mail/parcels
• Delivery of mail/parcels to appropriate departments

Other

• Booking in of contractors & visitors
• Meter readings
• Bin emptying & litter picking across the site
• Lost/found property
• Movement of items around the site

Experience Required

• Proven experience of working within either the facilities, security, domestic services or post room sectors
• Considerable experience of completing tasks in line with a varied plan across different disciplines
• High standards of work
• Knowledge of Health & Safety protocols
• Articulate, confident and friendly personality
• Good basic level of computer literacy
• Able to prioritise work to deadlines and under pressure
• Flexible with the ability to adapt to different work schedules
• Accuracy with a good attention to detail
• Confidentiality, tact & diplomacy
• Honest, polite, reliable, resourceful, flexible, punctual & committed
• Takes pride in their work

Qualifications

• Driving Licence essential
• First Aid qualification desirable
• SIA security guard training desirable
• Working at height awareness
• Manual handling techniques