We now have a Part Time position working 20 hours per week for a well established local organisation.

Working within the Administration and Customer Support Team the role will focus on supporting clients and coordinating all activities with the purposes of retaining existing clients through delivery of a very high standard of customer service.

Hours are Monday to Friday 9:00 am to 1:00 pm.

Responsibilities include:

• Maintenance of data quality and integrity on all systems
• Processing of all certifications
• Processing and distributing of all hub forms
• Ad-hoc query handling via email, social media and phone
• Provide administrative support to all teams across the department as required
• New registrations and data validation
• New welcome engagement
• Retention activities
• Contribute to team meetings

Essential knowledge, skills and experience:

• Experience in delivering a high standard of customer service
• Excellent attention to detail with data and copy and good proof reading skills
• Good organisational skills and ability to multi-task
• Good working knowledge of office practices, administration, customer service skills and techniques
• IT Literacy - MS Office and Social Media Tools