This is a fantastic opportunity for a professional Arboricultural Manager, to take the lead and manage and plan all aspects of work for the Arboriculture Services Team.

Duties

• Provide technical and commercial advice, and reports to members of the public and other parties involved.
• Carry out inspections of trees in person and via third parties to check safety and condition.
• Record and manage information relating to tree inspection, produce reports and make recommendations for delivery of works.
• Ensure that all operations and service delivery are carried out in accordance with the relevant Health and Safety standards, current legislative and arboriculture regulations, particularly working at heights.
• Ensure that site conditions support and reflect good working practices. Identify and carry out appropriate risk assessments and safe systems of work. Monitor and carry out Health & Safety inspections, including those for COSHH (Control of Substances Hazardous to Health), ensuring appropriate control measures are implemented and maintained.
• Implement emergency protocols and procedures for dealing with identified hazards.
• Day to day management and supervision of the Arboriculture Services Team. Ensure implementation of the staff performance appraisal reviews.
• Be accountable for the programming and delivery of the arboriculture service and operations.
• Maintain high levels of customer satisfaction.
• Review and develop frameworks for the tendering and implementation of new works.
• Contribute at negotiation/tender stage that contract documents reflect and support commercial strategy. Undertake costing, contribute to profitability and productivity analysis for third party tender works and business cases.
• Monitor operational and financial information and provide guidance on corrective action where necessary.
• Develop and implement Quality Management Procedures to produce quality standards, working closely with the client to ensure high-quality service.

Qualifications, knowledge and technical ability

• Minimum NVQ 4 qualification or equivalent in Arboriculture
• Knowledge of trees and arboriculture techniques
• Experience in the management of tree stock, inspections, and prioritising work
• delivery
• Knowledge and experience of IT systems
• Experience of carrying out risk assessments
• Awareness of COSHH
• Experience of performance management of arboriculture operational areas
• Experience of pre and post inspection of service delivery
• Knowledge and understanding of the Health and Safety at Work Act (1974) (H.A.S.A.W.) and relevant codes of practice
• Able to appropriately implement policies and procedures
• Able to prepare and produce service reports (i.e. Key Performance Indicators) and technical reports (i.e. Tree Survey, Insurance Risk Mitigation)
• Able to work within Quality standards for customer contact and Codes of Practice.
• Excellent verbal communication skills
• Excellent written and electronic communication skills (including Microsoft suite)
• Full valid UK Driving Licence