Helpdesk Coordinator
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| Job Type | Permanent Full Time |
| Location | Bishop's Stortford |
| Area | Hertfordshire, England |
| Sector | Customer Service |
| Salary | £20k - 24k per year |
| Start Date | |
| Advertiser | remoteapi |
| Job Ref | JBHC27521 |
| Job Views | 5 |
- Description
We have a great new opportunity available for our client who are based in Bishop’s Stortford.
We are looking for an experienced Helpdesk Coordinator who has a background in scheduling, ideally within the building services industry.
The successful candidate will be organised, confident, assertive with the ability to use their initiative.
My client can offer you a competitive salary and benefits including 25 days holiday, childcare vouchers, training and development, free parking, company bonus, pension scheme and sickness cover insurance.
The working hours are 8:00am – 5:00pm, Monday to Friday and it will be based at their offices.
This is not a remote working role.
The Requirements:
- Previous office experience working for service provider in customer facing role
- Previous experience within building services company, busy reactive helpdesk and coordinating an engineering workforce.
- Reliable, excellent time keeping
- Excellent communication skills
- Excellent telephone manner
- Problem solving and decision making skills
- Ability to multi task in high pressured environment
- Excellent organisational skills, Good general IT skills (Microsoft Excel /Word / Outlook)
- Excellent numeracy/literacy skills
- Knowledge of service IT software systems
If you have the relevant skills and experience for this role, please apply.