I have a fantastic opportunity for my client who are based in Bishop’s Stortford.

They are a progressive and forward-thinking company who would be able to offer you a welcoming and friendly working environment, with the opportunity to develop your skills and progress from within.

They are seeking a confident and capable Sales Support Administrator who can effectively manage the administration process and liaise with clients in a professional manner.

You will need to have excellent customer service and telephone manner, be able to deal with queries quickly and efficiently along with good administration, accuracy and attention to detail.

This is a full-time role with working hours of 8.30am – 5pm, Monday to Friday.

Key responsibilities of the Sales Support Administrator;

•             Maintaining & growing existing client relationships

•             Assist clients through email, phone and online presentations

•             Provide system & document training for clients

•             Alongside external account manager provide monthly forecasts

•             Request new business from existing client base

•             Assist in updating monthly management reports

•             Assist in producing training guidelines for the business

•             Take the overflow of calls and emails into the support team

•             Support individual sales support team members with their monthly forecasting

•             Keep company system up to date (CRM)

•             Cover individual areas should a member of the team be absent through annual leave or sickness

Measures of good performance;

•             Systems up to date and accurately completed

•             Reports sent to deadlines set

•             Information sent to clients, accurate and professional

Personal details:

•             Strong problem resolving/troubleshooting skills

•             Helpful disposition

•             Resilient

•             Trustworthy and honest

•             Confident and self-motivated

•             A good verbal and written communicator

•             Display a positive attitude towards their job

•             Strong work ethic

•             Enjoy working as part of a team

•             Dependable

•             Self-motivated

•             Pro-active

•             Excellent attention to detail

If you have the relevant skills and experience for this role, we would love to hear from you!