We are looking for a unique individual to undertake a hybrid role of Staff Learning & Development and Head of HR Support. 

You will ideally have CPID Level 5 Foundation Certificate or a Diploma in L&D or HR Practice.

You will support and optimise the management, training and development of all staff and provide high-level support to the Head of HR across all aspects of the department, including staff benefits and Data Protection.

Responsibilities will include:

Learning & Development  

• Assessing individual, departmental and organisational learning and development needs.
• Analysing key people data to decipher wants from needs
• Assisting with the preparation of individual development plans if required
• Implementing development plans for key talent
• Identifying skills gaps and future learning requirements
• Curates learning content and assess relevant learning and development options
• Considers relevance of blended learning options such as coaching, mentoring, on-the-job training, classroom training & e-learning and makes recommendations
• Develops & designs internal HR/business specific training sessions
• Delivers training and workshop sessions
• Co-ordinates the logistics of training sessions
• Identifies and engages external training partners if required
• Monitors training budgets and forecasts current and future costs
• Evaluates success of learning interventions and reports to Head of HR
• Keeps abreast of latest learning and development products and approaches

HR Support

• Provides support to Head of HR with change programmes or special projects
• Attends the monthly Operations Group meetings to represent HR
• Assists in the coordination of communication and processes between departments
• Co-ordinating annual 360 surveys reports for staff using the internal survey system
• Monitor and support line managers with the internal performance management process and documentation, collating any training requirements
• Monitor monthly staff recognition award nominations and work with the senior executive team to ensure judging is timely and short list is ready for monthly staff communications meeting
• Reviews industry pay scales, monitoring internal salaries and provide recommendations
• Supports the Head of HR to produce the annual salary review and bonus letters
• Staff Benefits:
  • Liaising with the Company Healthcare Brokers at renewal time to provide accurate data and information to ensure the best deal for staff
  • Keeping accurate records, administering the group pension scheme and group life scheme
  • Generate all company loan agreements with the Finance team to ensure all payments and repayments administered via payroll
  • Data Protection: 
  • Review external contracts/agreements/document to ensure data protection clauses reflect data sharing
  • Monitor compliance with data protection laws
  • Review and update data protection policies along with Head of HR and External Advisors
  • Communicate and raise awareness internally by ensuring regular staff training.

Person Specification:

• Experience of working at management level
• Understanding and experience of designing, implementing and evaluating a variety of training solutions
• Experience of facilitating training sessions
• Knowledge and experience of general HR function
• Knowledge and understanding of GDPR and data protection laws
• Experience of providing advice, guidance & support to line managers in a variety of matters, including data protection, general HR, staff benefits
• Previous experience of doing own research/investigating to find the answer
• Experience of managing challenging meetings and conversations
• Successful people relationship management experience