We have a new opportunity that has become available for our client who are based in Bishop’s Stortford.

The successful candidate will have a demonstrable background within account management and also have experience of being a Supervisor / Team Leader. Whilst this role will not involve cold calling, you will be expected to maintain and develop relationships with clients, maximising all opportunities for further business.

Our client can offer you a competitive salary and benefits including 25 days holiday, free access to gym, free parking, bonus incentives, childcare vouchers and pension scheme.

This is a full time role with working hours of 8:30am – 5pm.

Responsibilities:

• Manage a small but growing team of staff to maximise their development and potential.
• Monthly management reports.
• Take responsibility for the retentions process and actively look to maintain the client base.
• Liaise with suppliers to obtain quotations and resolve invoicing queries as necessary and provide to clients in a time bound manner.
• Act as initial point of contact for new and existing clients, via telephone, post and email, ensuring all requirements are acted upon as a priority, with accurate information being provided at all times.
• Maintain records, communications and tasks relating to contract end dates and projects, ensuring renewal arrangements are completed in good time.
• Develop and maintain good relationships with all clients and suppliers, actively seeking to forge new partnerships at all times.
• Maintain liaisons with all other departments in order to provide optimum understanding and co-operation.
• Look for ways to reduce client costs.
• Compile budgets and conversation measure costs.
• Demonstrate behaviour that is professional, ethical and responsible, and serve as a role model for all colleagues and staff.
• Maintain an active role in all company marketing plans and activities.
• Regularly schedule client meetings and corporate entertainment/events.
• Take an active and informed role in all platforms set for discussion on product and business development.

If you have the relevant skills and experience for this role, please apply.