We have a new role available for our client who are based on the outskirts of Bishop’s Stortford.

They are looking to recruit an efficient and professional Helpdesk Administrator.

This is a permanent role and the working hours are 8am – 5pm, Monday to Friday.

The successful candidate will have good organisational, numeracy, customer service, presentation, interpersonal, time management and communication skills. 

Our client can offer you a competitive salary and benefits including 25 days holiday, bonus incentive schemes, sickness insurance scheme, auto enrolment pension, childcare voucher scheme free gym free parking and training and development.

Duties of the Helpdesk Administrator;

• Gas paperwork filing (assistance as and when required)
• Helpdesk cover when required
• Raise jobs from out of hours call outs
• Input site attendance sheets onto internal software
• Schedule HIU servicing & maintenance, liaise with residents and complete associated reports/spreadsheets
• Manage/control Operations inbox, forward emails to relevant person
• Daily checks of engineer’s hours
• Raise purchase orders
• Written communications to residents regarding building wide notices
• Gas compliance certificates, posting out daily and weekly to clients
• Assist with ‘jobs to check’
• Assist with inputting engineer expenses.
• Assist with sub-contractor PPM management (reports/PO’s/PPM scheduling)
• Data cleansing ahead of transfer to new internal software system.
• General office answering phones
• General letters and correspondence

If you have the relevant skills and experience for this role, please apply.