We are currently working with an employer of choice who are currently recruiting for a Sales Administrator to join their offices in Hatfield.

Joining this dynamic and progressive company, you responsible for providing an excellent customer service at all times. The successful candidate will possess a happy to help attitude, be committed to supporting a team and welcoming new ideas. Additionally, you will maintain excellent communication to both customers and internal divisions.  

You will work Monday to Friday between the hours of 9:00am – 5:00pm. My client can offer you a very competitive salary which will be dependent on level of experience. You will also be entitled to the following benefits:

• 25 days holiday (plus bank holidays) rising a day each year until it reaches 27
• Free parking on site
• Subsidised canteen
• Healthcare scheme
• Pension scheme
• Discounted trips and activities
• Reduced gym membership
• You will also be eligible for a KPI bonus scheme

Duties of the Sales Administrator:

• Process orders on behalf of the sales team and ensure good attention to detail
• Effectively communicate with customers via telephone and email, ensuring that you are providing a high level of customer service continuously
• Be efficient and proactive in investigating and resolving customer queries
• Be the main point of contact for ordering, stock queries and delivery updates
• Liaise with the Accounts Dept. to resolve account queries
• Proactively process and manage all reports including back orders
• Work closely with internal and external pre-sales and sales team
• Look at ways to continue and build on relationships with customers
• All other ad-hoc administrative duties on behalf of the team

Previous Experience and Competencies:

• Previous experience within a similar Customer Service or Administrative role is essential
• IT literate and competent user of all Microsoft packages
• Experience of using SAP is desirable
• Must be self-motivated, driven, organised, assertive and personable
• Excellent communication skills, both written and verbal
• Excellent attention to detail
• Ability to work under pressure and use own initiative
• Ability to work effectively both individually and as a part of a team