Do you have solid Customer Service and Administrative support experience?

If so, this could be the role for you!

Mosaic Recruitment are currently looking for a Customer Care Executive who will act as the interface between their customers and several internal department.

The role              

• Deliver the required level of Customer Service
• Process customer orders
• Deal with general enquiries
• Keep customers updated on their order
• Monitor sales reports
• Resolve credit issues that may arise when an order is placed. 
• Liaise with accounts, purchasing and operational
• Deal with queries regarding stock and pricing
• Deal with customer complaints appropriately
• Work to procedures outlined for your specific job role

The ideal candidate will have

• Organisation skills
• Flexibility
• Accuracy and attention to detail
• IT Literate – Experience with SAGE and Lotus Notes an advantage
• Effective communication skills
• Initiative and problem-solving abilities
• Ability to work under pressure and be self sufficient

If you have the above experience, please apply today!