Mosaic Recruitment are looking for an experienced Operations Manager that has worked within the security industry.

You will oversee all staff matters which will include the rota for 100+ staff across the UK as well visiting sites and clients. You will be flexible as you will work days or nights depending on the client/contract.

Ideally you will hold a SIA licence and have at least 5 years’ experience in a similar role.

Key Responsibilities:

• Working closely with the directors of the business to maintain customers’ requirements & expectations.
• To actively manage a team of security officers ensuring all duties are carried out in accordance with procedures and policies.
• To ensure compliance with legal and contractual obligations at all times, such as GDPR, Health and Safety.
• To act as a key security contact for all daily operational matters, ensuring effective communication of all matters relating to security and the delivery of the professional security service.
• To ensure that contracts are appropriately staffed and that there is appropriate rotation of duties for the team.
• Ensure appropriate training is delivered to officers and develop the team in relation to skills and experience, to help continual improvement.
• Recruit staff and ensure new employees receive complete induction & training.
• Manage sickness & absence reporting.
• Manage disciplinaries.

Required Skills:

• Ideally hold a valid SIA Licence. (Training can be provided)
• Shifts will vary depending on the business. You will be required to work day shift, late shift and weekends, so candidates must be flexible.
• Managing and leading others.
• Excellent written and verbal communication skills.
• PC literate.
• Excellent time management skills.
• Ability to remain calm and alert under pressure.
• Previous experience in scheduling and doing rotas on a medium to large scale.