Mosaic Recruitment are pleased to be working on behalf of a growing, reputable company based in Harlow, Essex.

We are currently working with a fantastic company who are looking for a Sales Support Administrator to join their growing team. The ability to speak multiple languages is highly desirable.

Our client can offer you a competitive salary, 20 days holiday plus bank holidays and a company pension scheme.

Responsibilities of the Sales Support Administrator:

• Act as first point of contact for incoming enquiries via telephone, email and face to face
• Participate in liaison with European clients via telephone and email
• Assist the internal and external sales team of by providing office based sales support and administration
• Ensure the in-house system is updated regularly and well-maintained with customer information
• Ensure pricing and product data is continuously accurate
• Advise external colleagues of sales leads and assist them in keeping track of sales targets
• Process orders and follow entire process from initial quote to delivery of product/service
• Upsell where possible and advise of new product availability
• Participate in product training to be able to make suitable product recommendations  
• Provide and send sample requests when required
• Assist Marketing dept. with marketing collateral when required
• Liaise closely with other internal departments
• Complete all administration on behalf of the department and field sales team
• To cover and complete other ad-hoc requests when required

Full training will be required.

Key Skills and Competencies:

• A clear communicator, both verbally and written (face to face communication desirable)
• Strong time-management and organisational skills
• A team-player who is able to build and maintain relationships with colleagues and customers
• Able to work on own initiative
• Proactive approach to working
• Ability to prioritise and demonstrate excellent attention to detail
• IT literate, especially in Microsoft Word and Excel
• A candidate who speaks multiple languages would be highly desirable