I have a new opportunity available for my client who based just outside of Royston, Hertfordshire.

The candidate will need to have a background in a similar role and ideally have a background within HR or a business to business administrative support role.

My client are a well-established and successful consultancy who are growing so need to expand their team to support this. They are a professional organisation who offer a bespoke and tailored service to their clients.

Due to their location, you will need access to your own transport.

The working hours for this role are 37.5 per week.

Key aim: to coordinate our service delivery activities, by acting as the liaison point between clients, practitioners, Account Managers and the Head of Operations.

Key responsibilities;

1. Project coordination - acting as the main point of contact for investigation and mediation services for both our contracted clients and new client referrals. Setting up projects, assigning practitioners, monitoring project delivery, liaising with the Training Administrator.

2. Data entry- into our online systems including Salesforce

Ideal person specification

• Minimum 2 years of providing administration of a business to business service delivery
• Experience of using CRM databases ideally Salesforce
• Excellent verbal and written communication skills
• Experience of using online surveys ideally Survey Gizmo or similar
• Excellent Microsoft software skills – including Word, Excel and PowerPoint
• Experience of using Social Media including Twitter, LinkedIn and Facebook for business purposes
• Organised and efficient with an eye for detail
• Able to present a confident and positive manner to clients
• Good numeracy skills
• Touch-typing
• Familiarity with virtual meetings using WebEx or similar

If you have the relevant skills and experience for this role, please apply.