We are currently working with a fantastic and innovative company who are looking for an Account Manager to join their lovely office in Hertford.

We are looking for an organised and outgoing individual who is a great communicator and multi-tasker to enjoy our fast-paced environment. In this role, you will liaise with a number of different departments, clients and suppliers. You will be professional, confident and a team player who is able to think on their feet and use their initiative to help keep projects on track.  This role will suit someone with a minimum of one years’ office experience looking for their next challenge.

Responsibilities:

• Support the day to day running of existing client accounts
• Deal with client communication in a prompt and efficient manner, meeting the requests of valued customers
• Build and sustain relationships with client base, ensuring the highest level of customer service is provided
• Liaise with clients and coordinate internal departments regarding new projects
• Communicate regularly with other offices to support any ongoing work
• Assist with the briefing and management of technical projects
• Assist with the development of internal marketing materials
• Attend client meetings with senior colleagues
• Attend regular internal meetings with other departments regularly to progress projects
• Prepare client facing quotes/proposals/presentations
• Draft contracts when required
• Prepare orders on behalf of client base
• Provide reports to clients for various purposes such as system audits and content schedules
• Prepare client facing documents
• Maintain the database and ensure they are regularly updated

Key Skills and Competencies

• You will have experience of working in a busy office environment
• You will have excellent organisational skills with the ability to communicate with people at all levels
• You will have strong Microsoft skills and be computer literate
• You will have heaps of personality and creative flair
• You will ideally be educated to degree level