We currently have an exciting opportunity to join a fantastic organisation in Hatfield as an Account Manager. This role is an initial Maternity Cover contract, which will be fixed for duration of 12 months although there may be an opportunity this role will be made permanent.

My client is looking for an ambitious, dynamic and experienced Account Manager to join their busy department. They can offer you a salary of up to £24,000 per annum dependent on experience and you will be eligible for the commission scheme which would earn you an additional £3k annually.

You will work Monday to Friday between the hours of 9:00am and 5:00pm and be eligible for the following benefits:

• Free parking on site
• Pension scheme – Employer contribution is double
• Sport and Social Club scheme - Entitling employees to a range of trips at discounted rate
• Discounted gym membership
• Holiday – 22 days (plus bank holidays) for first full year of service. Increases a day each year up to 27 days

Responsibilities of Account Manager:

The main focus of the position is to build strong relationships with current and prospective clients, whilst increasing their average spend.  

• Build and maintain excellent working relationships with client, both current and prospective
• Generate new business leads through proactive calls to non-spending customers on the existing database
• Be the main point of contact for customers and their queries
• Achieve and exceed sales targets set
• Collaboratively increase the number of trading customers within the UK
• Increase customer spending frequency within the UK
• Prospect new but relevant clients through warm and cold calls
• Handover customers to the Account Managers for further development
• Sell the full product range as well as upselling where possible
• Ensure your client database is well maintained
• Process customer quotes and actively follow-up for feedback
• Assist with customer orders and deliveries when required
• Assist with technical enquiries when required
• Provide support and work collaboratively with external Account Managers to develop geographical areas
• Answer all customer enquiries via telephone and email

Previous Experience and Competencies of Account Manager:

• Proactive telephone sales experience is essential – Telesales, outbound customer service, internal sales
• Experience of working in a customer focussed role essential
• IT literate and competent user of all Microsoft packages
• Self-motivated, driven, personable and resourceful
• Excellent communication skills both written and verbal
• Ability to use own initiative
• Ability to work effectively both individually and as part of a team