Heldesk Coordinator
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Job Type | Permanent Full Time |
Location | Bishop's Stortford |
Area | Hertfordshire, England |
Sector | Customer Service |
Salary | £22k - 24k per year |
Start Date | |
Advertiser | remoteapi |
Job Ref | JBHC9818 |
Job Views | 70 |
- Description
I have a new opportunity available for my client who are based on the outskirts of Bishop’s Stortford.
We are looking for an experienced Helpdesk Coordinator who has a background in scheduling, ideally within the building services industry.
The successful candidate will be organised, confident, assertive with the ability to use their initiative.
My client can offer you a competitive salary and benefits including 25 days holiday, childcare vouchers, training and development, pension scheme and sickness cover insurance.
The working hours are 8:00am – 5:00pm, Monday to Friday.
The Requirements:
- Previous office experience working for service provider in customer facing role
- Previous experience within building services company, busy reactive helpdesk and coordinating an engineering workforce.
- Reliable, excellent time keeping
- Excellent communication skills
- Excellent telephone manner
- Problem solving and decision making skills
- Ability to multi task in high pressured environment
- Excellent organisational skills, Good general IT skills (Microsoft Excel/Word/Outlook)
- Excellent numeracy/literacy skills
- Knowledge of service IT software systems
If you have the relevant skills and experience for this role, please apply.