I have a new opportunity available for an experienced 1^st Line Support to join a fantastic client of mine who are based in Bishop’s Stortford.

Based in a great location, boasting excellent amenities on site, my client can offer you a competitive salary and benefits along with the opportunity to work with a very welcoming and friendly team.

The successful candidate will be responsible for the Group information systems which enable the company to function effectively, aligned with both our client needs and company’s goals.   You will be expected to pro-actively review, develop and improve operational communications within the company, recommending new initiatives to improve efficiency.  You will need the ability to manage a complex and diverse workload, have exceptional multitasking skills and be able to work well under pressure and to deadlines. The role will be primarily office based but may occasionally involve travelling to mobile employees, for either problem solving or training. The post holder may also be required to attend meetings off site.

Principle Responsibilities:

• Provide first line IT support throughout the company, ensuring system access integrity and managing remote access
• Setting up/removing users on active directory and Office 365 and other accounts
• Minimise threats from malicious software
• Planning and implementing installation of new/updated software or hardware plus associated training
• Taking ownership of the server backup procedures
• Managing peripherals – printers, scanners, field mobile/tablet devices, telephone systems etc
• Managing the asset register related to IS / basic administration of the telephone system
• Ensure that all IT based subscriptions and licenses are kept up to date
• Keeping up to date with the latest technologies

If you have the relevant key skills and experience for this role, please apply.