Internal Account Manager


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https://www.mosaic-recruitment.com/1569-internal-account-manager/sales/hertfordshire/job2018-04-09 13:51:061970-01-01 Mosaic Recruitment
Job Type
Location Hatfield
Area Hertfordshire, England Hertfordshire England Hatfield
Sector Sales
Salary £23k - 31k per year + excellent benefits
Start Date
Advertiser remoteapi
Job Ref IAM0418 (JW)
Job Views 54
Description

We have a fabulous opportunity working for an established company with a very well-known brand as an Internal Account Manager.  This fixed term contract covering maternity comes with all the normal benefits, of which there are many as well as a competitive salary and commission structure.  Although a contract position there is a possibility of permanent positions being available within the Account Management team.

As an Internal Account Manager you will be extremely customer-centric with an outgoing, personable nature.  The main purpose of your role as an Internal Account Manager will be to look after and account manage a specified base of customers in order to maintain and exceed high levels of service, increase spend and prospect new customers within your area.

Day to day duties include:

  • Achieve and exceed sales targets set
  • Have regular contact with customers via the telephone
  • Increase the number of trading customers with the company in your specified area
  • Increase customer spending frequency within your area
  • Prospect new clients through warm / cold calling / fully profile each client
  • Sell the full product range and try to upsell on all jobs
  • Ensure the customer database is maintained
  • Process customer quotes
  • Assist with customer orders and deliveries
  • Work closely with the External account manager to develop the area
  • Deal with customer queries promptly and efficiently
  • Understand and comply with all relevant company policies.

Previous Experience and Skills required:

  • Previous customer service experience is essential
  • Good IT Literacy and a competent user of Microsoft packages (Outlook, Excel, Word & PowerPoint)
  • Personal attributes: self-motivated, driven, methodical, personable, optimistic and resourceful, team player
  • Excellent communication skills (both written and verbal)
  • Excellent time management, multitasking skills and ability to meet deadlines set
  • Ability to use own initiative
  • Strong organisational skills
  • Ability to work effectively both individually and as part of a team
  • Educated to GCSE level or equivalent. 
Keywords
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Contact

Telephone: 01279 780000
Email: info@mosaic-recruitment.com

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