We have a fantastic opportunity for an experienced Commercial Property Assistant to join a well-established organisation based in Croydon.

This is a full time, permanent position, Monday to Friday and offering a salary of £20,000-  £25,000, depending on experience.

Key Duties:

• Communication with clients, tenants, contractors and site staff on behalf of Property Managers
• Letters, e-mail, phone and meetings
• Assisting those parties with general enquiries and if possible, undertaking the actions required
• “Helpdesk” function, receive calls or e-mails about building issues from tenants. Resolve by instruction of contractor, in liaison with Property Manager
• Property Management Database. Complete or update prescribed forms for data to be inputted into Qube (Property Management Database)
• To maintain compliance with Quality Assurance procedures
• Assisting with Health & Safety management. Uploading documentation onto RPI software and checking Property Managers’ outstanding tasks
• All H&S administration and records to be managed efficiently
• Site inspection records
• Prepare and maintain records of inspection for management properties
• To report issues found and comply with management agreements and Quality Assurance procedures
• Producing fee accounts on behalf of the Property Managers
• Tenant Arrears - Assisting Property Managers with the credit control and collection of arrears. Ensuring that an organised electronic filing system is kept and important documents saved correctly. So that documents can be recovered quickly, record kept and an appropriate paper trail maintained

Person Specification:

• You will have experience within property in a similar role, preferably commercial but will also consider residential experience
• You will be highly organised with strong administration skills
• You will be reliable and flexible within your job role
• You will have excellent communication skills, both verbal and written
• You will be computer literate and have the ability to pick systems up quickly and with ease
• Experience of using Qube (Property Management Database), this will be considered highly advantageous